Rigol DP832 - Firmware list and bugs

[zejulios]

Hello,

I don't know if anyone has already referred this, but I was getting some trouble communicating with my DP832A with RS-232.
If I send *IDN? several times, some did not get the replay, others got an error bip on the PSU, and next I would receive the answer twice, or not the complete string.
My version was 00.01.06.00.00, analog 01.01.07.01.01.07, then I updated to 00.01.09.00.01 analog 01.02.00.01.02.00, and now it seams a lot better on answer.
I used the update in the forum.
Looks stable so far, and I think the new classic layout is way better than the pie one.

I hope this helps others.

Regards,

ZJS

[solarbot]

Hi,

Sorry to post what is certainly a daft question.... I just cannot find the answer anywhere!  I see lots of reference to keys or hacks to unlock features on the DP832 but can't find any info explaining how etc - it also looks like the latest firmware closes these advantages but wondering if someone has found a way round this yet?.... any pointers appreciated :-)

[AndersAnd]

I see lots of reference to keys or hacks to unlock features on the DP832 but can't find any info explaining how etc

It's all in this very long topic: https://www.eevblog.com/forum/testgear/sniffing-the-rigol%27s-internal-i2c-bus/

- it also looks like the latest firmware closes these advantages but wondering if someone has found a way round this yet?

No.

[megik]

Hello!
I have a problem with dp832 calibration the matter is that in an insertion 1.6 there is a problem of such character aren't visible a number of lines in the calibration vadc menu right at the end, and keys don't work at an insertion 1.8 to the chtena allows to make exact calibration of the last figure

[jimjam]

What is the latest on Rigol DP832?

I noticed the first post: Last Edit: March 15, 2014, 08:59:02 AM by Sparky
Have there been any further fixes by Rigol, or if I go and get a new one now, will I still come across these issues?

[Sparky]

What is the latest on Rigol DP832?

I noticed the first post: Last Edit: March 15, 2014, 08:59:02 AM by Sparky
Have there been any further fixes by Rigol, or if I go and get a new one now, will I still come across these issues?

First post is still up-to-date (current).  There has been no new firmware beyond 01.09 that I am aware of, so no further bugs or features to list.

[jimjam]

I contacted Emona in Australia about DP832(A). They have one DP832A in stock, but no DP832. They said that a new shipment is coming in July. I am wondering if they will come with a fixed board (rev3 / Rev4) and with no power on spike (dreaming).

I wouldn't mind getting the DP832A but it might/would be an old one with all these problems.

Has anyone else bought a DP832 recently and checked for their board revision / firmware / spike issue?

One would think that as a power supply, the power on spike is one of the things they'd be testing for during the initial design/testing process, and in fact should've been a design criteria.

[Rigby]

The only difference between a DP832 and any other piece of test gear you own, is that you know all the problems the DP832 has. 

I definitely consider that a good thing.  Knowing all the nuances and limitations of a piece of test gear is a requirement if you are going to use it seriously.

The spike only happens when the physical rocker switch is moved from the 'off' position to the 'on' position.  NOT when the individual channel power soft buttons are used.  That is just something that i keep in mind when I power it on.  It is essentially fixed, for me, because I know about the limitation and I account for it.

Knowing this is as much of a fix as you'll ever get, most likely.  For the price of this power supply, I would say it is still a HUGE value, and worth every penny.

If you don't agree, spend $1000 on a new Agilent supply and be happy.

[mcinque]

The spike only happens when the physical rocker switch is moved from the 'off' position to the 'on' position.  NOT when the individual channel power soft buttons are used.  That is just something that i keep in mind when I power it on.  It is essentially fixed, for me, because I know about the limitation and I account for it.

Well, the same thing happens on other PSUs: I've a TTi PL303 and it gives a big spike at power on...

[ted572]

Apparently FW 00.01.10 is now available for the DP832.  It will be interesting to see what the implications are with this, good or bad.  Someone currently stuck with 00.01.09.00.01 may benefit greatly with this new version(?).

See this post:  https://www.eevblog.com/forum/testgear/sniffing-the-rigol%27s-internal-i2c-bus/msg476742/#msg476742

[aurel]

A license generator is now available for firmware 1.09.

Short version: download new riglol version riglol-20140717.zip

For more details, see this post: https://www.eevblog.com/forum/testgear/sniffing-the-rigol%27s-internal-i2c-bus/msg480687/#msg480687

[Rigby]

Nice.

[AndersAnd]

00.01.03.00.02  (installed at manufacture)
00.01.04.00.02  (installed at manufacture; possibly DP832A only)
00.01.06.00.00  (date 07/09/2013)  << recommended for DP832
00.01.08.00.02  (date 10/30/2013)
00.01.09.00.01  (date 12/27/2013) and bootloader 01.06 (date 12/27/2013)  << recommended for DP832A: see here and here and here
00.01.10.xx.xx  (reportedly released, but no details yet available)

Why do you only recommend 00.01.06.00.00 for DP832, when 00.01.09.00.01 is recommended for DP832A?
Is it because 00.01.09.00.01 couldn't be hacked with a keygen? Because it can now thanks to aurel's post above.
studio25's http://riglol.3owl.com has also been updated from ver. 1.03c to ver. 1.03d to include aurel's hack for DP832 FW v1.09

[Sparky]

00.01.03.00.02  (installed at manufacture)
00.01.04.00.02  (installed at manufacture; possibly DP832A only)
00.01.06.00.00  (date 07/09/2013)  << recommended for DP832
00.01.08.00.02  (date 10/30/2013)
00.01.09.00.01  (date 12/27/2013) and bootloader 01.06 (date 12/27/2013)  << recommended for DP832A: see here and here and here
00.01.10.xx.xx  (reportedly released, but no details yet available)

Why do you only recommend 00.01.06.00.00 for DP832, when 00.01.09.00.01 is recommended for DP832A?
Is it because 00.01.09.00.01 couldn't be hacked with a keygen? Because it can now thanks to aurel's post above.
studio25's http://riglol.3owl.com has also been updated from ver. 1.03c to ver. 1.03d to include aurel's hack for DP832 FW v1.09

Hi AndersAnd,

Yes, it was originally that 01.06 was still hackable for those with DP832, and those with DP832A have all options so they might as well use the latest firmware available.  I will update the post with the new info following aurel's work.  Thanks for the reminder to do this!

I would like to try the 01.10 firmware and see if it fixes some remaining issues, but I don't have that firmware yet.  Is anyone running 01.10 on their DP832(A)?  Any comments on the existing bugs or can the firmware be shared here?

Sparky

[andrewwong2000]

I just got a DP832 and it came with 1.10 installed. Riglol 1.09 keys worked great for LAN, analysis, precision and monitoring. Will have to figure out triggering.


Thanks to all for your shared knowledge and awesome skills !

[shailesh3t]

Hi Andrew kindly confirm if you have been able to hack the DP 832 version 1.10 if so how did you do it as i tried but it did not work or may be i did something wrong
thanks
shailesh

[andrewwong2000]

I just followed the usual instructions:

1. Switched it on for the first time, got the serial number. Went to the riglol website..
2. Chose each option.. got the key..
3. Entered it.. and the DP832 confirmed it as official..
4. Rebooted and it was all there.

I got all the options configured and running on 1.10 just like that.

[shailesh3t]

Hi Andrew
thanks for info
will try it again when am home
regards and have  a nice day
shailesh

[AndersAnd]

Hi Andrew kindly confirm if you have been able to hack the DP 832 version 1.10 if so how did you do it as i tried but it did not work or may be i did something wrong
thanks
shailesh

Remember to use the new option keys for versions >= 1.09, they are different form the option keys for earlier versions:
http://riglol.3owl.com

DP832 starting from v1.09 device options:
first character: F = official, B = trial
F3PT - Accuracy
F6PT - Analyzer and Monitor
F6LT - LAN
FALT - RS232
FLLT - Trigger

DP832 up to v1.06 device options:
first character: M = official, 5 = trial
MWSS - Trigger
MWTB - Accuracy
MWTC - LAN and RS232
MWTE - Analyzer and Monitor - Analyzer and Monitor

[shailesh3t]

HI Andersand,
 i have tried the code again with the new codes only  the f3pt worked that is high resolution , the rest did not work
hm i will try with the old code - m series
my firmware is 00.01.10
regards
shailesh

[Michael Weston]

Potentially stupid question:
What happens if one upgrades the features of their DS832 using the keygen then later sends their unit with unauthorized upgrades to Rigol for warranty repair?
  or
Is it possible to restore one's DS832 to factory state without Rigol ever knowing the unit had unauthorized upgrades?

[mcinque]

someone reported that in the past months units illegally unlocked were repaired without any problems, while I've heard that in this months who sent a unit illegally unlocked gets his warranty void. It's only a comment that I've read here on EEVBlog.

[Sebastian]

Whether or not Rigol cares, you can remove the options using Ultra Sigma (The PC Software from Rigol). Connect the Instrument via USB / Serial / LAN, right click on it in Ultra Sigma and got to Console (or something similar, I cant check it right now). Then send ":SYSTem:OPTion:UNINSTall" and the options should be gone.

[mcinque]

Unfortunately there were reported cases where UNINSTALL via ultrasigma didn't work  don't know where exactly but it's in the big "sniffing the I2C bus"

[clivew]

Fantastic work aurel!
Thanks so much

A license generator is now available for firmware 1.09.

Short version: download new riglol version riglol-20140717.zip

For more details, see this post: https://www.eevblog.com/forum/testgear/sniffing-the-rigol%27s-internal-i2c-bus/msg480687/#msg480687