I got mine on Fri. about 10 minutes before the shipping e-mail arrived.
Plugged it into my Galaxy S4 Mini and..... nothing. fiddled around for a while turning on & off USB debugging. Re-plugging, re-installing, registering..... still nothing. Was it a dud???
Well not quite. Plugging it into a linux desktop lsusb produced: Bus 002 Device 006: ID 289d:0010
Sideloading the app onto my Nexus 7 didn't produce any results either. So off goes an e-mail to their tech support.
As it was Fri afternoon, I wasn't expecting any response. I wasn't disappointed, so I had all weekend to stew.
Not being able to leave it alone, I dug out my Radxa Rock, and after much fussing got a bootable SD card with KitKat 4.4.2 running. The app appeared on the Play Store, so I installed it and plugged the camera into the OTG port... nothing, just like the S4 Mini.
But wait, the Rock has 2 USB host ports and plugging the camera into either one, (or the USB hub I have my mouse/kbd in) and the app asked if it could use the USB port (I said yes) then the app said it was updating the camera firmware ;>) then the app gave me a really nice black screen ;>(.
But wait, all the controls were un-greyed and by pressing the camera and shutter I got a real thermal snapshot. I was not able to record a video though.
It will be interesting to see what their tech support says about all this..
And their app rev 1.2.1 crashes a lot and sometimes you must clear the user data to stop it from crashing on startup.
The attached image is just as it came off the Radxa Rock, exif and all. Notice that it is 832 x 624 pixels.
...ken...