Why does Company ruin there good Reputation for Profit? [Phone Scam]

[Lord of nothing]

Hi
Here in Austria we dont have any Scams via Phone who are Company involved.
On the other Site in Germany a there are a lot of Salesmen (aka Scamer) who sell Contracts with the Phone Line. In fact the convince People that:
a) the are from the Energy, Water, Natural Gas, Land Line Phone, ... Provider and want to chance the Customer to an Cheaper Contract. ( ) The use very creative Names like "The German National Phone Company" to sound official.
That Scamer often call from Turkey and the Turkish German Accent is very present.
(Turks are Indians of Germany)

The think who wonder me the most why does huge German Company does permit that?
When I had a Company I would put the Reputation of the Company to the Top priority. If someone mislead my Name, Product I would sue then and try everything to close them down.
And it seem the Turkish officials ignore that in total.

[Nominal Animal]

The think who wonder me the most why does huge German Company does permit that?

They use subcontractors to do the dirty work, exactly because when users complain, they only need to say "it's not us, it's those dirty <subcontractor> who are misbehaving!  We well get right on it, and have our lawyers stop them!  You can be assured your best interest is our best interest too", while actually not doing anything.

This is because perception is everything, and actions and truths no longer matter.

This is also not in any way specific to Germany, Austria, or any field at all; it is done in all fields of commerce, from software to nuclear reactors.

[Lord of nothing]

They use subcontractors to do the dirty work

I dont think is more like the Affiliate Links from a buy Spam Support Company who start with an "A".
The allow everyone to put there Spam links so People create Fake "Comparison Site" who the put the links there.

We well get right on it, and have our lawyers stop them!

Stop who?
German Lawyers cant do anthing in Turkey and the Gov ignores it (maybe someone from them is involved it). The German Company will argue "we just pay a small % to anyone who sell your Product".
Its the same of the Freelancer who Saled the Various Investment Products who later come out the Retired People are x% Owner of a Greek Cargo Vessel. 
The Bank argued the Salesman was a Freelancer and is the only Capable Person in that "Scam".

it is done in all fields of commerce

I mean in special the Scam via Phone.
That phenomena happen in the German Speaking Area only in Germany I never heard any Case here from Austria, Switzerland.

In some Case the Phone ring there very 10Min who someone try to scam older People.  ...
And since the Calls came from Turkey what German Gov cant do that much.

It seem now the Copied the Indian "Microsoft Scam" to.

[Nominal Animal]

They use subcontractors to do the dirty work

I dont think is more like the Affiliate Links from a buy Spam Support Company who start with an "A".
The allow everyone to put there Spam links so People create Fake "Comparison Site" who the put the links there.

Yup.

I meant that the large companies whose products these scammers are using as part of their scams, do not care, because they just need a Tweet or similar to quash any complaints.

(I understood your post as asking why the big German companies, whose products the scammers are using in their scams, do not care about this.)

We well get right on it, and have our lawyers stop them!

Stop who?

No, you misunderstand.

If a customer complains to the big German company about the scammers, the company only needs to say they'll do something about it, to keep everyone happy.  They don't need to do anything; they won't lose reputation or anything, in this current world.

Because it is the individual people, and not the company, who are losing money to the scammers, the companies do not care at all.

Other people do not care, because Fecalbook and Twatter and other social media has taught them that only appearance matters.  If someone is dying, retweeting their plea for help is more important than actually helping that person.

it is done in all fields of commerce

I mean in special the Scam via Phone.
That phenomena happen in the German Speaking Area only in Germany I never heard any Case here from Austria, Switzerland.

All sorts of phone scams, including "fake calls" (calls so short you cannot answer them, and if you call them back, the number you'll call will be a paid number, costing you lots of money), started here in Finland some years ago; I don't recall seeing or hearing any around year 2000, for example.  The scam calls always come from abroad, too.

The only way to stop them would be for their local police to stop them.  Because they scam people abroad, they are essentially bringing in money to their country, so the local police is uninterested in catching them; they're not hurting anyone in their jurisdiction.  This is why the Nigerian government supports their scammers, too.

[Lord of nothing]

I meant that the large companies whose products these scammers are using as part of their scams, do not care, because they just need a Tweet or similar to quash any complaints.

Lets say a Energy Provider who get from time to time into the Media because that Phone "Scamer" Convince People to agree to change there Electric Power Contract to that Company by false Claims.
In Germany you can make Contracts on the Phone by just say "Yes" if the Call Center Employee ask you if you want it.
After that you can cancel it with in 2 Weeks after you Receive the Paper.
Many People dont understand what the Agreed here because the are to old, mentally not develop,...

The scam calls always come from abroad, too.

There are 2 Company with in:
a) The Company who give the Scamer Money if the would not do it any more the "Business" of the Scamer would dry out immediately.
b) The Scam Company who based in Turkey (who is outside of the EU) and it seem the Gov. Ignore that problem.

Well that Topic have a Gray Area to. Its not illegal to sell Contracts one the Phone but the way to do its illegal.
Another example is the Newspaper - Contest Scam. The Cold Call People and say the Won a Voucher for a Free Journey to somewhere but the can hand it out for free the People must buy a Newspaper Subscription to get the "free" Voucher.
Thats how the sell X Thousand Newspaper subscription...
Does the Newspaper Agency's do anything against? Nope the know it and lett it happen... Why? 

[eti]

Wow, OP, how was your landing on earth?

[paulca]

This is because perception is everything, and actions and truths no longer matter.

That and the public memory has become shorter and shorter and shorter in recent decades.

Like right now in the UK.

"BEXIT... Oh my god what will happen."
"Iran... will there be war?  How bad will it get?  OMG!  Airliners shot down, Briton's killed!"

... 1 day later...

"Shhh!  Look the Royals are doing something, everyone look, look the monkeys in the cage are dancing!  Forget, relax, consume, obey, it's fine."

Everyone looking for their short term dopamine fix from social media, retail therapy, reality TV show, click bait headlines and they just forget the important stuff once they get their little fix.