@ilium007
Hello, this is Scott from MaxBotix Inc. I'm glad to support you. All MaxBotix Inc., employees are legally required to clarify their name and affiliation with MaxBotix Inc., in forum posts. I have provided some additional information below in response to your comments. I hope this information helps clarify any misunderstandings that may have took place.
I apologize as I did not see you have purchased the MB7389. I had skimmed the forum post due to the length and did not see that.
The MB7389 sensor can be mounted directly in the top of your tank and measure the distance to the water level. Our MB7389 sensors have been implemented successfully in many tank applications. With that being said, some customers have had to work through technical challenges related to ultrasonic sensors and the mounting of the sensor and/or other factors. As a result, we know our sensors work well in tanks and bins, however, testing the sensors is always required to ensure there are no technical considerations that need to be accounted for. We are always available and happy to support our customers through this process.
What may have caused us to ask for diagrams of your application, is that we have not tested the MB7389 sensor in a 150mm diameter pipe for operation or accuracy. Our engineering team did a couple of brief tests in a 5cm diameter pipe. This was done for comparison to a sensor we had programmed and calibrated for use in a 5cm diameter pipe. We are always glad to support customers the best we can and many times, the more information we can gather about an application, the better support we are able to provide and make appropriate recommendations.
If you have any specific questions, I am pleased to help any way I can. Please email me at scott@maxbotix.com.
Best regards,
Scott Wielenberg
Technical Support & Sales
of MaxBotix Inc.
Phone: (218) 454-0766
Fax: (218) 454-0768
Email: scott@maxbotix.com
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