Soon after, my DS2072 "gave off the magic smoke"
No more playing 'till it gets replaced
Got my replacement from TEquipment
![Smiley :)](https://www.eevblog.com/forum/Smileys/default/xsmiley.gif.pagespeed.ic.R8GFI-pF6f.png)
. Not only did they replace it and refund my international
shipping, they gave me the EEVBlog discount as well, awesome!!
![ThumbsUp :-+](https://www.eevblog.com/forum/Smileys/default/icon_smile_thumbsup.gif.pagespeed.ce._JElyJQqdB.gif)
Every step of my order was complicated, First Dawn arranged next day delivery straight from Rigol NA when I bought it.
At the time I was in the US paying with a foreign a foreign credit card. I then did
the RMA internationally. I also had an issue trying to get out of paying customs and duties for the replacement unit
and paying UPS a clearing fee.In the interim, my credit card expired preventing them from being able to issue a refund.
Then guy in charge of the RMA at Rigol was away on vacation at the time but they decided not to wait and sent out the
replacement promptly. I must have dealt with their entire staff throughout the process. The were very helpful
and professional all the way.
For anyone looking to buy, I highly recommend TEquipment.net. If you end up needing an RMA you'll be grateful that you
bought from them. They also give a 6% discount to forum members, just ask them for it.
I hope I haven't overstepped forum rules. I don't have any commercial interest in TEquipment, I just felt that they deserved
it and I honestly believe that it's in forum members best interest to give them their business.