Mouser Decline?

[sam512bb]

Good day All,

I also have had recent shipping issues with both Mouser and Digikey.  Both saw 7 to 10 day deliveries which in context was not the end of the World for me.  However, if you are expecting or needing parts in 1-2 days then it can be an issue.  Speaking to both companies I was told by Mouser that they had a significant Covid-19 outbreak that affected about 100 workers.  The result was a shutdown, deep cleaning, etc.  Digikey had something similar happen to them.  Even Fed Ex... who are typically the Gold Standard for shipping, took 2 weeks for a delivery that would or should have been 3-4 days tops.  All in all I suspect that with Covid still active every part of a supply to receive chain is going to have continued issues for a while yet.

Welcome to the new World we are now in.

Cheers,

Sam

[jrs45]

How horrible!  I wish they had just been honest with us and said exactly what the cause of the delay was, instead of vague descriptions. 

I just had another Mouser order delayed a solid week.

Others, such as Richardson, Newark, and (especially) Arrow, has been solid.  Arrow even does free overnight shipping.

[phil from seattle]

Got an indirect error on Mouser last night.  Sigh.  Maybe they just don't like me!

For what it's worth,  I placed a Digikey order on 2/27 @ 12:07 PM and today 3/3 @ 11:30 AM it is still listed as submitted.  Everything is listed as in stock. So, maybe they are all screwing up.

edit: 3/4 @ 2PM, order status is still submitted.  4 working days just sitting there.

Well finally!  My Digikey order was processed today.  Got paypal notice at 10 AM, 3/6.  A couple hours short of 8 full days after placing the order. I have 2 day delivery with this order (same as with Mouser) so earliest I can get it is Monday - 10 days from placing the order.  MIght show up on Tuesday though.  We'll see. At leas they didn't charge me until they actually filled the order.

FWIW Mouser, even with the extra ship time to deliver the correct package, delivered in less time than with a single ship Digikey order. As long as Mouser can ship me the right package, I'll stick with them.

And as long as I'm here.  Mouser's web site is still pretty flakey for me. I've run into a number of broken links to the datasheets.

Jeeze, my order from Digikey on Feb 27 is due to arrive on March 12.  That is a full 2 weeks.  Definitely staying with Mouser.

[PartialDischarge]

Ordered again on the 8th, expected to ship by 15th

they had a significant Covid-19 outbreak that affected about 100 workers

I would like to know if these outbreaks are just positives from the fakePcr tests where no one has any symptoms, or in fact anyone got sick. From what I’ve seen many times it must be the first.

[Simon]

Thing is as soon as they say they had a Covid-19 outbreak customers will stop ordering fearing infected packages even though the likelihood is near nill. I just found the behaviour of some people at work rather amusing as they thought they were protecting themselves when receiving goods into the stores. Their efforts were totally useless but made them feel better.

At my talking newspaper the old boy that does the receiving and despatching of reusable plastic packaging we send out and is disinfecting every one, It is quite possible knowing these things that he can miss a bit as it's not easy to get into every corner of the item and he would be far safer leaving the returned stuff for a week and using last weeks returns than disinfecting this weeks, but his fear has taken over reason. One of the questions raised in discussions about restarting the service was could we get sued if we sent out an infected package which is ridiculous but fear does funny things to people an as we are run by Rotarians all they can think about in life is suing and being sued, it's their past time so surfaces in anything in the face of actual reality.

[phil from seattle]

Yes, it has been pretty much proven that Covid doesn't spread from contact.  You have to breathe infected particles and usually within an enclosed space.  Unfortunately, the health care system has been mostly guessing about how to prevent it.  They lurched from one set of rules to another. That has lead to a lot of people dismissing the rules. I think the current rules - social distance, avoid enclosed spaces and use masks are right but I can understand why the previous ones have stuck and why so many don't believe.

[DrG]

.... but his fear has taken over reason....

Sometimes, it is fear and sometimes it is malevolent ignorance that takes over reason. The important thing is that we teach the children NOT to have reason.

https://www.washingtonpost.com/nation/2021/03/07/idaho-mask-burning/

[/sarcasm][/anger][/frustration][/I should not be surprised]

[schmitt trigger]

I sit on material review boards for my corporation.

For an engineer, those meetings used to be a perfect time to check your personal mail, because there was nothing for us to do, with a very occasional request to find a replacement for something simple, like an electrolytic cap.

Not anymore. In the last couple of months, sh!t has really hit the fan. We are having daily meetings nowadays, and the situation for many components is really dire. Problems caused in many instances by distributors, even though they have had blanket orders for years.
But many times it is related to logistics, but in other instances the manufacturers themselves have simply run out of  capacity and have no stock anywhere.
Engineers are now swamped with substitute component evaluations.

The purchasing director, which has over 30 years experience, mentioned that she has never seen such a wide, across the board component shortage.

[JohnnyMalaria]

Ordered again on the 8th, expected to ship by 15th

they had a significant Covid-19 outbreak that affected about 100 workers

I would like to know if these outbreaks are just positives from the fakePcr tests where no one has any symptoms, or in fact anyone got sick. From what I’ve seen many times it must be the first.

 

[Simon]

Yes, it has been pretty much proven that Covid doesn't spread from contact.  You have to breathe infected particles and usually within an enclosed space.  Unfortunately, the health care system has been mostly guessing about how to prevent it.  They lurched from one set of rules to another. That has lead to a lot of people dismissing the rules. I think the current rules - social distance, avoid enclosed spaces and use masks are right but I can understand why the previous ones have stuck and why so many don't believe.

No that is not what I meant. After a week on any surface it is dead so as we have the option of keeping a bag of returned mail for a week before touching it I deem that a safer option than trying to disinfect this mornings returns. But do nothing seems illogical to many so they instead go for the worse options because they have some ineffective defence that they believe in or a defence that has to be so rigorously applied that it's not worth trying. My comment on disinfecting was that if they wanted to go that route get a tub of isopropyl and just dip the damn things in it then let them dry, but the inside of the plastic wallet will not get cleaned and if someone tried to they would definitely not succeed and put themselves at more risk. So having spent all of 10 seconds weighing this up my suggestion was do the apparently irrational, nothing for 7 days.

There is a chance of transmission via surfaces but it is minimal but still it is possible. Someone touches the inside of their nose/mouth and then a surface. Someone else touches the same surface after and touches their nose/mouth/eyes or other mucus areas. But for it all to happen just right is indeed unlikely but not impossible.

[phil from seattle]

There is a chance of transmission via surfaces but it is minimal but still it is possible. Someone touches the inside of their nose/mouth and then a surface. Someone else touches the same surface after and touches their nose/mouth/eyes or other mucus areas. But for it all to happen just right is indeed unlikely but not impossible.

It is more complex than that.  A dangerous covid infection is due to a large viral load.  You can inhale one virus particle and not get sick.  A healthy immune system will handle it.  You have to keep breathing the same air of an infected person for at least a few minutes to get enough viral load to overwhelm your immune system. While the virus can last a fair amount of time on a surface, unless an infected person lays down a large amount of saliva (say a major sneeze) directly on the surface, it is highly unlikely anyone will pick it up.  And, it is also the case that the lungs are the primary location that covid gets started. It all about breathing it in - the so-called aerosol transmission (vs ballistic).  That is why bars and restaurants are so dangerous and masks so effective.

[Simon]

Yes it is more complex I grant you which is why I said that it's unlikely but not a possibility to be erm... sneezed at 

Employers have duties of care etc and the same for venues to customers so things get overdone a bit just to make sure that everyone is happy and it's impossible to have done it wrong, particularly in a lawsuit happy country.

[wilhe_jo]

The purchasing director, which has over 30 years experience, mentioned that she has never seen such a wide, across the board component shortage.

Oh, well, I remember 2008/2009/2010 when "high-voltage" (dc-link; 3-phase inverter) high-capacitance caps had something like 50-60 weeks lead-time... even the samples for the new developments were affected!

I think some 5 years ago, high-voltage ceramic caps where kind of unobtainium.

Ok, that was for projects where we needed around millions of parts.... so she maybe just refuses to remember... as I try to do as well

But mouser needing 5 days to pack some parts in some bags seems a little odd.
Especially when I consider that all distributors shipping from the EU (so not the RS-Components UK stock; that has its own problems at the moment) can deliver overnight with ease!

73

[Simon]

If they are having problems with Covid-19 outbreaks they are likely running with reduced staff and possibly closing earlier to get the place disinfected.

[jmelson]

Yup, I ordered some parts from Digi-Key on Wednesday afternoon, now it is Saturday, still no indication when it will ship.  It used to be if you ordered before 8 PM central time they would get it on a truck that night.  Not any more!

Fortunately I'm not in a super hurry for these parts, the boards are just shipped from China.

Jon

[SilverSolder]

Yup, I ordered some parts from Digi-Key on Wednesday afternoon, now it is Saturday, still no indication when it will ship.  It used to be if you ordered before 8 PM central time they would get it on a truck that night.  Not any more!

Fortunately I'm not in a super hurry for these parts, the boards are just shipped from China.

Jon

Same here.  I don't understand "why now", they have been fine throughout the crisis so far?

[Simon]

Yup, I ordered some parts from Digi-Key on Wednesday afternoon, now it is Saturday, still no indication when it will ship.  It used to be if you ordered before 8 PM central time they would get it on a truck that night.  Not any more!

Fortunately I'm not in a super hurry for these parts, the boards are just shipped from China.

Jon

Same here.  I don't understand "why now", they have been fine throughout the crisis so far?

My workplace has been fine so far, now both machinists have gotten Covid-19 separately and our machine shop is out of action,

[SilverSolder]

Yup, I ordered some parts from Digi-Key on Wednesday afternoon, now it is Saturday, still no indication when it will ship.  It used to be if you ordered before 8 PM central time they would get it on a truck that night.  Not any more!

Fortunately I'm not in a super hurry for these parts, the boards are just shipped from China.

Jon

Same here.  I don't understand "why now", they have been fine throughout the crisis so far?

My workplace has been fine so far, now both machinists have gotten Covid-19 separately and our machine shop is out of action,

I guess if you knock out a few key employees, most modern "lean and mean" companies will be in trouble...

[Simon]

Yep, well as a relatively small company each department is small enough that even with some people missing for a prolonged period from one department we'd have problems.

[PartialDischarge]

I guess if you knock out a few key employees, most modern "lean and mean" companies will be in trouble...

It is not that different in large companies, since most employees are hidden under the "noise" and do as less as possible or the minimum required. It is estimated that the people that really carry the work/knowledge or really matter in a company of size N is sqrt(N)

[SilverSolder]

I guess if you knock out a few key employees, most modern "lean and mean" companies will be in trouble...

It is not that different in large companies, since most employees are hidden under the "noise" and do as less as possible or the minimum required. It is estimated that the people that really carry the work/knowledge or really matter in a company of size N is sqrt(N)

sqrt(N) isn't much, LOL!

[NorthGuy]

I guess if you knock out a few key employees, most modern "lean and mean" companies will be in trouble...

More importantly, if one employee contracts COVID, all others who have been in contact are ordered to stay home by the governments. So, the effect self-magnifies.

[Simon]

pft, not where I work.

[Mecanix]

This whole miserable fockin covid never ending nightmare crap.... causing a great deal of headaches, and unnecessary loss of lives. fedup...
(Sorry, thought I'd add a valuable contribution to the thread)

[SMTech]

pft, not where I work.

In theory what should happen is the tracing people should be in contact, they'll ask about prolonged contact and existing precautions, and recommend anyone who meets their criteria self isolate. However in theory providing your workplace has measures in place (which are required) nobody should really fall into that window. In our devolved region HSE would not deem masks as acceptable, but 2m+ a screen is. Its not exactly a surprise tho' that the biggest high profile outbreak outside of food processing is a government institution with outdated systems, hot-desking in crowded offices in a deprived area.

Everyones rules are different but I think the biggest impact of a workplace outbreak isn't whether people want your goods, or the disruption, it's the perceived quality of care you provide for your staff.