Electronics > Manufacturing & Assembly

Shame on Rochester Electronics

<< < (7/7)

Mangozac:
I ordered from Rochester a few weeks ago. Never heard another peep since the order acknowledgement and was getting nervous, so I emailed them for an update. Had a response with a Fedex tracking number not 10 minutes later. The package is due in next week. Can't really complain about that.

blundar:
Rochester gave me a 6week+ runaround on some Infineon parts.  It was ridiculous.  I was emailing and calling them every other day, getting little or not response.

THEN

Tracking number, parts show up, appear to be in good shape. 

Horrible to deal with, came through with otherwise unobtanium parts.  I don't think they'll ever be on my list of preferred vendors but I'd buy from them again anticipating that "in stock" is a loose term that doesn't mean I'll see the parts ship right away.

Simon:
It was the same for us. I think they just have more work than usual due to the situation but are not dealing with it very well. You were lucky to find infineon parts at all, they are hard at the best of times and I now actively avoid using them.

blundar:
Infineon make such lovely power parts, though...  Sigh.

Simon:

--- Quote from: blundar on August 12, 2021, 12:41:38 pm ---Infineon make such lovely power parts, though...  Sigh.

--- End quote ---

So just make sure you need a million at time.... not sure what you can do about the obsolescence though.

Navigation

[0] Message Index

[*] Previous page