I spoke with the TRANSCAT representatives today. Looks like they recognize that they made critical errors with their tolerances and some units. They have at least acknowledged them for now...
Forgive my obtusity, but what error have they made? In the three relevant ranges, the only thing that raised an eyebrow for me was the TUR on the 10M range.
If I did the math correctly (assuming LOW Power, TCR, and EXT CAL):
9.99441200 MΩ < 9.99856300 MΩ < 10.0056840 MΩ (PASS)
99.4964093E MΩ < 99.8658000 MΩ < 100.517131 MΩ (PASS)
994.575354 MΩ < 984.106400 MΩ < 1005.60265 MΩ (FAIL? possibly human error)
This is not the same as what TRANSCAT provided (assuming HI Power only):
9.99948800 MΩ < 9.99856300 MΩ < 10.0006080 MΩ (FAIL)
99.9555700 MΩ < 99.8658000 MΩ < 100.057970 MΩ (FAIL)
995.076600 < 984.106400 MΩ < 1005.10140 MΩ (FAIL)
TRANSCAT will not reveal the following:
- power (HI/LO) level, which dictates the tolerances
- integration time
Additional information:
- The instrument successfully measured an Ohmite RX-1M 1 GΩ with 1 % tolerance (1.0025 GΩ) prior to replacing R200 and R234.
- I left the instrument running for months before sending the instrument for calibration. It was tested with the resistors I had available. It was a quick test to determine if there was anything unusual before sending it in.
- The manual is not available in English and the calibration lab did not have access to translations to configure the settings.
- My guess is they were using whatever parameters the instrument was set to and quickly measured the ranges. I will find out what these settings are once the instrument is sent back.
It is difficult to believe that the instrument is dysfunctional based on the information I have presently. Fingers crossed though. My only concern is that the resistor replacement mentioned above could have somehow caused the 10 MΩ to 1000 MΩ ranges to fail. If so, I suppose I know where to begin diagnostics.
My question is how could those resistors impact the high-resistance range only?