We just received a newly calibrated 732a back from Fluke Everett, WA labs - and I thought I'd share the current price list and customer procedure here. Prices are subject to change and there may be adjustments depending on what you ask for. These are just baseline prices we got from Fluke.
Before you send in an older 732a (or 732b), I recommend doing (as required) a complete battery replacement, adjust battery charger, replace power supply capacitors, etc. Let the 732 stabilize for a few months at least and make sure noise and stability is in spec. Also note that when your 732 gets returned all the adjust pots will be sticker-ed over as well as the Battery ON-OFF switch, power module, battery module and top cover. Breaking any sticker invalidates the calibration - so if that's important to your business make sure the 732a/b is up and running well
-before- sending it in.
The price of calibration listed below is just for the 10V main output. On a 732a if you want the 1V and 1.018V outputs adjusted to ppm accuracy, that's an extra $450. The cost to do the 1.018V output on a 732b is an extra $300. The uncertainty on these secondary outputs is only going to be 0.7ppm.
We use a 752a to get an accurate 1V and 100mV derived from the 732's, so we don't use the secondary outs from the 732's anyway.
BY DEFAULT the 732 main 10V output is NOT adjusted to 10V +- 0.5ppm during cal. Most of time you want an accurate drift history of your unit and for that you don't really want intervening adjustments; as long as your 732 is within a reasonable distance of 10V, Fluke does NOT recommend adjustment, they will just do a measure only for Z540 data report - that way you know exactly the absolute value of your 732, which is what you're after anyway. They will perform an adjustment if requested. Keep this in mind though: If you do request an adjustment on an older 732a that you're not sure about where the pot adjustment range ends, you might be out of luck. Fluke will not repair 732a's, nor will they change the 732a's coarse adjust jumper board - so it's important to have a rough idea of the absolute value of the 732a before sending it in for cal and requesting adjustment.
The cost to EVALUATE the repair cost of a 732b is $300. In other words it'll be $300 minimum to just find out what's wrong with a 732b. The actual repair cost will go up from there.
If you can't drive in your 732 to Everett, for an extra $375 + shipping they will rent you a shipping case for your 732a complete with 4 extra battery packs for longer hot run time. This is how they will ship your 732a back to you as an express freight shipping packing weight of 128 lbs. If the "Cal" light goes out (meaning the unit went cold) the calibration is no longer valid. So make sure to coordinate shipping of your unit.
Fluke Labs has a measuring uncertainty ratio of 10 to 1...In other words they are measuring and adjusting your 732 to several of their 732's which are on a tight calibration rotation (30, 60 or 90 day) with their JJ-Array, and their measuring resolution is 10X finer than the measured value printed on your report. When your unit leaves the facility your measured absolute voltage value will be to 0.3ppm uncertainty traceable to NIST with 95% confidence. If you had an adjustment done it is typically to 10V +- 0.5ppm or to whatever you've requested and paid for, and then the actual measured value is also on the report.
Cost of calibration for 732's:
ANSI Z-540 (This is most common) You get the 1 yr cal certificate and measured value of 10V main output: 732a is
$789, For 732b:
$738A2LA Accredited Calibration - If you need this higher level of legal paperwork you'll know - for 732a:
$1126, for 732b:
$1075Primary Standard Lab Calibration: If you need to get down to 0.2ppm uncertainty relative to NIST, you can calibrate your unit directly against the JJ-Array. For 732a
$1,885. For 732b:
$1780The procedure is as follows, and accurate as of October 2017.
1. Call in to Fluke Calibration, and get setup with your contact info. If you're a business you send in your business info also, for instance sales tax exemption records, etc. You tell them the serial number of the 732, and which calibration service you want, and setup payment account, Credit Card, or whatever payment method. They will get back to you within a day or so with an RMA number.
NOTE: There is an online calibration system on the web, but for whatever reason it does not yet work with 732's. You have to call in to get setup with RMA. At least as of Oct 2017.
2. Once you have RMA number, and know how you're going to get your 732 to Fluke (Ship it in or drive it in) you call in to schedule about when your unit can arrive. They want to make sure there is space on the racks available for your unit as soon as it arrives. So you get setup with an appointment for your 732 arrival day.
3. Now get your 732 to Fluke - either ship it or drive it in. They will give you the proper address if you're driving it in - and you need to get that from them. They prefer to receive 732's for calibration on Monday / Tuesday / Weds if possible.
4. Once they get the 732 it is plugged into mains power. The CAL light should still be on when they get the unit. If the CAL light is off then that will require a longer stay to make sure the unit stabilizes before running any tests.
5. The unit is tested for noise, battery pack operation and initial voltage measure is taken.
6. A few days later you will get notice that your unit passed initial functional checks and will go in for full calibration cycle, usually about 2 weeks. You will get an estimate of Ship Day. During this time your unit is being scanned and inter-compared with several Fluke 732a/b units, and they look for any signs of TC problems, oven issues, output noise, etc.
7. At any time during this period if the 732 fails to meet spec it is marked as a
Non Functional unit. If it is a 732b they will discuss repair options. 732a's are just returned to owner.
8. On the morning of Ship Day they will call or email you to let you know the unit is ready. They pull the last measure voltage value at just before 8am (at least for us) and run the math and print the reports. Then your unit gets stickered: All the adjust pots are covered, the cover screws, the rear module access screws and Battery On/ OFF switch. It is ready to travel by about 10am.
They will keep the unit plugged in until you arrive to pick it up in person, or they will get the shipping container prepped and ready to go - when the shipping company truck pulls up they will unplug the unit, seal it up in it's box and place it on the courier truck within a few minutes. Either way they will keep those batteries charged up until just before it leaves the facility.
After all that, this is what a working - calibrated - 732a looks like, ready to go to work (cert number removed for EEVblog). You hardly ever see this on eBay

-Have Fun!