ACTUALLY figuring out what public wants.
Funny thing is, you cannot do that by asking the public what it wants.
Let me explain.
I've learned that if you asked people what they'd like to change, their wishes are utopistic and unrealistic. So, now I like to ask how they'd change things, what would they themselves do, if they were the Emperor for one day.
Duh. Anyone with a brain should have figured that out in childhood.
No; anyone with
social skills figure that out in childhood. Just because I lack some social skills doesn't make me brainless.
But yes. And indeed polling is complicated; it's easy to get the answers you expected/wanted, and difficult to find out the actual truths.
Have you ever looked in one of these left wing forums, where someone asks what people's most left wing view might be. A large number of the responses are basically "I should have everything I want and not have to work for it". They seem oblivious to the fact they have equated being left wing with being a slave owner, since the stuff won't magically appear, even in a society with high levels of automation.
Yes, I have, and have recognized that.
Even more common is confusing
dislike and
bad experiences with
fear and
phobias. That causes discussions to devolve into dissing others as if they were defective, instead of discussing the actual matter –– on all sides of the political spectrum.
Most humans have difficulties in seeing things from others' perspectives. This includes pollsters. That leads to the kind of situation I mentioned with Räsänen, pushing legislation in the hopes of protecting themselves with it, but ending up being prosecuted under that same legislation when someone else gets to decide how to apply it.
In the early day of republics they were much more aware that laws can be misused, and were somewhat more careful. Nowadays it seems our representatives value quantity over quality, the appearance of listening to the public over solving the problems the public is complaining about. That leads to the kind of legislation we see in Finland/EU and Australia: loaded footguns galore.