One trick I learned long ago may be helpful here.
An RS-232 OUTPUT will be at about -11v while idle. An input will be close to zero. On a 9 pin connector, data is on pin 2 or 3, with ground on pin 5. On a 25 pin connector, pins 2 and 3 also carry data and ground is on pin 7. A book I read (sorry I can't recall the title) explained that the documentation for many RS-232 ports was just wrong, so don't even bother with it....
When connecting two unknown devices, measure from pins 2 and 3 to ground on one end. A negative voltage indicates the transmit pin. Repeat the process on the other device. Again, the transmit pin will have the negative voltage. Connect the grounds between the two devices, and each transmit pin to the non-transmit (i.e., receive) pin on the other end.
Once you have the connections straight, you stand a chance of finding the right baud rate, parity and stop bits. 9600N1 is a good place to start. If this doesn't result in communications, then the device may be waiting on a handshake line.
Jon