Wait, wait, I joke right? You want support from Behringer?

The problem is they are know for taking other brands low-end products and reverse engineering them and making them with even cheaper components. If there is a bug, then they most likely copied that bug from someone else.
I do have to say that people have bought a ton of the X32 mixers, mainly because they are so cheap. A rental house doesn't have to worry about a show out the desert getting gear full of sand, they will scrap a X32 before having it fixed.
I got a couple of good Behringer stories when the gear sonic shit the bed. Nasty nasty stuff.