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| How do users connect IOT device to WiFi? |
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| Fire Doger:
--- Quote from: soldar on August 11, 2019, 06:44:02 pm ---It seems inevitable that ease of use and security are inversely proportional. If you want ease of use then security will be bad and if you want security then it will be a PITA. --- End quote --- No it isn't. It just costs more because : It's hard to make something usable by average Joe, that's why there are UX designers and they make their living from it. It's hard to make something secure because networks are very complex and require a lot of knowledge. You have every tool that you need. You have company servers which can distribute fw updates, certificates or whatever. You have a powerfull device with internet, bluetooth, wifi and USB. You have a device wich can connect and host wifi, bluetooth, USB. If your implementation sucks in security or usability its your fault. The problem is that it's not as easy as an arduino board, write code 2 days and sell it. Some things requires development time and knowledge. And it's a lot easier when you don't reinvent the wheel on things that you are not an expert of because possible issues are already solved by others. Also you have to understand what your audience finds "hard". You may find easy to connect with it with a terminal, don't assume that this is usable by others! As already said you can read about UX design to find what is the most user friendly method now. (Accelerometer and vibration motor are not high in list...) *PS routers don't spam you about updates because they want to be performed by people who have basic knowledge about it and can comunicate in case of something goes wrong. They are not stupid, they just don't wont to spend money to make it idiotproof. |
| soldar:
--- Quote from: Fire Doger on August 11, 2019, 07:45:04 pm --- No it isn't. --- End quote --- Don't argue with me. I have no dog in this fight. But the OP and many other manufacturers of IOT devices are trying to solve the same problem presented in the OP and it seems very difficult to come up with solutions that are user friendly and secure. If you have better ideas then the OP is looking for your input. I am just an interested bystander. |
| Kasper:
--- Quote from: Fire Doger on August 11, 2019, 07:45:04 pm --- --- Quote from: soldar on August 11, 2019, 06:44:02 pm ---It seems inevitable that ease of use and security are inversely proportional. If you want ease of use then security will be bad and if you want security then it will be a PITA. --- End quote --- No it isn't. It just costs more because : It's hard [...] --- End quote --- Hard = expensive. A lot of products have more features than most people want to pay for. Is this a feature people want to pay extra for? Will putting "secure and easy to use" in the marketting attract customers? |
| djacobow:
At some point, the whole "will costumers pay for this feature" argument starts to weaken. People who sell stuff know more about the thing they are selling then do customers. There is some responsibility to make a safe, quality product. One day, when some preshared key baked into the firmware of every thermostat or door lock in the developed world is compromised, causing chaos, folks will maybe care about it. Nobody wanted to pay for seat belts, or collapsing steering wheel stalks, but we have them. It would be nice if industry started to take some responsibility for its products before someone from the government decides to do it for them in a way nobody likes. |
| Kasper:
--- Quote from: djacobow on August 12, 2019, 12:26:27 am ---At some point, the whole "will costumers pay for this feature" argument starts to weaken. People who sell stuff know more about the thing they are selling then do customers. There is some responsibility to make a safe, quality product. One day, when some preshared key baked into the firmware of every thermostat or door lock in the developed world is compromised, causing chaos, folks will maybe care about it. Nobody wanted to pay for seat belts, or collapsing steering wheel stalks, but we have them. It would be nice if industry started to take some responsibility for its products before someone from the government decides to do it for them in a way nobody likes. --- End quote --- Judging by how many helmuts I see on ski hills now days, people would pay for seat belts even if they weren't mandated. I'm all for being responsible. I am looking for a solution that is solid and secure and balances eas of use vs costs. "will customers pay for this feature" is one of the most common debates in the last 4 places I worked. I often push to release a solid basic version first with only a little consideration for extra features. There will be plenty of time for extra features later if we make sales before we run out of money. I've seen how wasteful scope creep can be and this is my chance to do better. |
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