What I think the problem is with hand soldering them is lack of reflow. I think if they are crooked they get stress concentrations, so you want to flux them well and then use a hot air gun to let it align itself. The material itself should have terrific thermal shock resistance because its ceramic, but if its not re-melted after hand soldering, you will have it at some slight angle with no self leveling at all, the number one place where SMT seems to break is when its used creatively like for coaxial terminators where its not even on a board
I am some what suspicious of the data, because we see alot of broken ceramics, but we also see things like PCB mounted into the plastic weird molded enclosure with clips, flimsy enclosures, etc. On alot of my 'observations' I can't even guess at the cause of failure because there is so many dodgy design decisions