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Test Equipment / Re: Siglent SDS800X HD 12 bit DSO's
« Last post by pdenisowski on Today at 09:01:33 am »Auto and Default button should have confirmation, if you ask me...
Or at least not be right next to each other - can't count the number of times I accidently hit "Preset" when I meant to hit "Autoset"
Go to Keysight or R&S and demand features... We have Paul here from R&S and he can explain how it works. If manufacturer can make some changes they will gladly do it, if possible (technically) and if it is appropriate to the device class and if it fits in their long term strategy.
There is a lot that goes into deciding what features we add to our instruments. Some planned features may not be available at launch but are added early on in the product life cycle. Some features are added at customer request or to address a competitive situation. Some features are added but at additional cost (license), especially for newer technologies that didn't exist when the product was launched or for technologies that represent a significant engineering expense.
One thing that we don't typically do is (radically) change the GUI or user interface unless absolutely necessary. For every customer who wants you to change something, there is another customer who likes things just the way they are.
There is also the issue of test automation - changing the way things are done in a GUI sometimes also necessitates changing the underlying SCPI commands, and that is a big no-no for customers who make heavy use of automation.
So yeah, it's a complex situation. That said, we always welcome comments, feedback, suggestions, etc. from all of our customers, including hobbyists. Yes, the feedback from large customers tends to carry more weight, but some of our best feature enhancements have come from "average" customers. I have had the "every-single-customer-I-meet-with-wants-this-feature" conversation more times than I can remember