Sorry for being a bit late to the game but I've actually had good success so far with refilling SLA UPS batteries!
I, like others in this thread, have popped the covers off, refilled the cells, and then charged the battery only to find out that the results were far less than expected with little to no capacity recovery. I concur with the general consensus that the batteries were sulphated and therefore, just watering the battery at this late stage will do little to revive the battery.
Before giving up on these batteries, I decided to take things further and attempt to desulphate the batteries. I initially used a Foxsur 8A charger with a repair mode which is known to have good success in desulfating car batteries. After a few short hours, the Foxsur charger signed it was done. A quick test of the capacity showed that little capacity was added as the Foxsur ended too soon to do much good (it has a termination point when the battery's voltage hits 15.85V which is fine for a regular flooded battery but these AGM batteries get to 15.85V too quickly).
Therefore, I decided to try an Alastair Couper design desulfator readily available on the likes of e-Bay - I upgraded the components and corrected the known published flaw (one of the timing capacitors for the 555 was the wrong value). Initially, to just hooked up the desulfator and let it run and recharged the battery every few hours as the battery ran dead. The constant need to recharge the battery grew tiresome. So, I decided to connected it to a 12V float charger to power everything and let the whole thing run for days rather than hours. After a week, I removed the float charger and recharged the battery fully to see how long the battery could power the desulfator and got a bit more than a day which was a massive improvement over a few hours. I reconnected the float charger on the battery and continued desulfating for another week (so two weeks in total) and did another discharge test and found that the battery now lasted 2 days and a bit. I connected the float charger back on for another 2 weeks and the discharge test now resulted in 4 days. After each discharge test, re-watered the cells.
After reconnecting the batteries up to the UPS, the run time displayed on the UPS is now the same as a brand new battery. I completed a discharge test on the UPS and the numbers were very reasonable.
I've only completed this on two SLA batteries and both came out great.