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Electronics => Repair => Topic started by: frompmr on March 10, 2018, 11:06:44 pm

Title: 1202X-E The power button does not blink and the oscilloscope does not turn on
Post by: frompmr on March 10, 2018, 11:06:44 pm

Hi!
I have an oscilloscope one day after purchase. Siglent SDS 1202X-E.
Worked during the day and turned off the power button at night.
In the morning the button blinks, but when I press it it goes out and the oscilloscope does not turn on. Now it does not blink and the oscilloscope does not turn on.
Under the guarantee I can not send. I went through 9 circles of customs hell to transport the oscilloscope to my country. Now I can not even think of sending him back to the seller. Especially since I ripped off the warranty seal, hoping to find the malfunction myself.
Tell me where there can be a problem. What are the first steps I should take to find this malfunction.

Title: Re: 1202X-E The power button does not blink and the oscilloscope does not turn on
Post by: tautech on March 10, 2018, 11:21:25 pm

Welcome to the forum.

Please see this thread where I have Quoted your post so that any problems are easy to find in the Siglent support thread.
https://www.eevblog.com/forum/testgear/siglent-technical-support-join-in-eevblog/msg1449111/#msg1449111 (https://www.eevblog.com/forum/testgear/siglent-technical-support-join-in-eevblog/msg1449111/#msg1449111)

You should contact Siglent Hamburg for support:

SIGLENT TECHNOLOGIES EUROPE GmbH

Liebigstrasse 2-20, Gebaeude 14, 22113 Hamburg Germany

Tel: +49(0)40-819-95946

Fax: +49(0)40-819-95947

info-eu@siglent.com

www.siglenteu.com (http://www.siglenteu.com)

And BTW, when emailing them be sure to drop in a link to this thread.