My favorite coffee mug warmer is the Mickey Mouse model from Disney. It has enough wattage to actually work. But I seem to go through about one a year. They work fine when they turn on, but it becomes increasingly difficult to get them to turn on, and eventually they just won't. There's a push-on, push-off button which turns on the heating element relay and lights up an indicator LED. when you push it, the LED lights briefly, and you can hear the relay clicking, but immediately both turn off. "It's dead, Jim."
I finally had the time to mess with it, so I took it apart and traced out the circuit - see attached. I attached my scope, and found that when I press the button, the 5V supply to the daughterboard drops to about 2V. So whatever is happening in the mystery chip is probably getting reset, and that's why it won't stay on. I assume the mystery chip is a processor of some kind, and it seems unlikely that the chip is sinking enough current internally to cause this problem. The relay coil measures 128Ω, so that doesn't seem to be shorted.
That would leave the 5V power supply as the probable culprit. It is a transformerless capacitive dropper supply. All of the bridge diodes test ok. And the zener is obviously working. So unless I'm missing something, it seems the problem must be one of the two capacitors - either the dropping capacitor or the smoothing capacitor. Does anybody have experience with this type of supply? If so, I'd like to get your thoughts about this before I start desoldering stuff.