Electronics > Repair
Axis Q6034-E Speed Dome cam No Power
(1/3) > >>
Dannyx:
Good day folks. A friend of mine scored a couple of these Axis speed dome cams which no longer work and asked me to have a look at them, see if I can get it going. He also grabbed 2 POE injectors that used to power them. He said he tried both of them with a functional camera and they work, so the problem is most likely the cameras.

The problem: no power and no response from the cameras at all. The "activity" LED on the injector also blinks amber and according to the injector's manual, this means overload.

To cut the story as short as possible, I opened up one of the cameras and pulled the board from the bottom. The same behaviour occurs even with all other connectors unplugged, so I THINK the problem is on this board, though I haven't excluded the possibility of some further issues in the "head". Measuring with a multimeter, I DO see power spiking to 50v for a very brief moment in some places, including directly on the RJ45 connector itself, but this quickly drops out. I checked for shorts but there are none, at least not in any major components that I could immediately spot. So that's problem no.1: PoE doesn't start.

The next thing I tried was directly power the 4 small output caps of the POE section with 19v from my bench supply, which according to a thread I found here for a very similar camera, SHOULD've powered up the head, essentially simulating PoE working, but it didn't: in my case, the small fan on the head just spins briefly then nothing else happens, hence why I said there may be other issues with it. That discussion was never concluded sadly, so I don't know how/if the guy got it going...

There's 3 DC-DC converters on the POE output, easily identified by the 3 coils: when I feed 19v after the PoE part, two of them are fine and give me a 12v and 3.3v rail respectively, but the one in the middle is dead: no output at all ! Logic would suggest this should be 5v. The ICs running the 3.3v and the faulty (5v?) converter respectively are TPS5430. According to the datasheet, VIN is on pin 7, which it is - I get 19v there and there's also an enable signal on pin 5 and this is where it gets weird: no power on this pin whatsoever. I COULD NOT for the life of me figure out what this pin is connected to ! I spent like an hour measuring around with my meter trying to find ANYTHING connected to it, but couldn't ! It's not floating though. In fact, it's being "pulled to GND" by something, because if I measure the positive side of the CMOS battery with respect to this pin, I get 3v on it, so it's essentially GND, though not in a direct short or a low resistance there ! What I did was lift this pin off the solder pad to try and trick the IC into turning on, just to see if it works: it does, but there's no regulation at all ! Whatever voltage I feed into the "VIN" pin, also comes out the PH pin on the output, so that can't be good ! There's more: pin 4 is supposed to be a feedback network - there's no "high-side" resistor there ! The pads are unpopulated ! The resistor that IS there just goes to GND, so it's no surprise the voltage shoots up to whatever the input is. I did at some point remove the chip entirely to check resistances, but I'm fairly certain I didn't knock the resistor out of place by accident. I will check with the second camera to confirm, so there's problems no. 2 and 3: converter has no EN signal and doesn't regulate if forced on.

Now I'm not sure whether I should just replace the TPS IC (or try swapping it with the functional one). I sure hope whoever pitched in to help the guy in the other thread will do the same for me and maybe together we'll at least narrow it down...
Dannyx:
Here's a close-up of the DC-DC converter in question, where the absent resistors make no sense at all....
fzabkar:
You need to replace the feedback resistors. I suspect that someone removed them so that they could be measured out of circuit.

The datasheet tells you how to calculate their values:

https://www.ti.com/lit/ds/symlink/tps5430.pdf

Is there a uC which could be controlling the ENAble pin?
Dannyx:
I'll look at the other camera to see if someone messed with those too. This one was missing all but one screw holding the board to the bottom of the "bowl", so it was definitely opened before, despite not showing any obvious signs of soldering (apart from maybe these resistors). Still, it doesn't explain why the thing's not starting, even with the missing resistors. Hopefully it didn't kill the head because it sent 19v into what's supposed to be like a 5v line. It's also strange that the output of this converter doesn't lead to any of the pins in the connector going to the head, but to the other one which leads to a sub-board which appears to run the fan and the heater, so I have no idea what's going on there or IF that board needs to be connected to send the enable signal. Again, couldn't trace that ENA pin anywhere....

Will check with the other camera first...
fzabkar:
107E capacitors are rated for 25V. Wouldn't that be too high for a 5V supply? Are the fan and heater 12V devices?
Navigation
Message Index
Next page
There was an error while thanking
Thanking...

Go to full version
Powered by SMFPacks Advanced Attachments Uploader Mod