Here are some pictures of the motor.
These springs are very strong, so I'm doubting if this is a bad contact case.
It looks like the motor has some active magnatic coils, which control the speed of the motor based on the strength of their magnetic fields,
by holding back the motor.
From what you describe it sounds to me like the brushes are somehow shorting to the motor body. Can you post some pictures of the motors?
I think the only posibility of the brushes shorting to the motor body, is the wires to the brushes touching the top cover.
The top cover also connects the motor body to ground
There are a lot of things that can go wrong doing a brush swap.
First is brush geometry, with two types mentioned above. If the motors have run for a while the brush will be conformed to the rotor, in the way that the brush holder held it. In my experience this almost always means wear that isn't centered on the brush, and sometimes even ends up with the center of the wear arc almost at the edge of the brush. Least sparking will occur if you try to duplicate the brush geometry, but you may find that the brushes were near end of life and just barely making contact. Any slight change in spring tension or friction with the holder can push the system into non-function.
Second is loss of electrical contact. It is very easy to break the current path. In some motors there is a separate lead that must be connected to the supply, in others the electrical path is through the spring or the brush holder, or some combination of these and other methods. Make sure all contact surfaces are clean, and that there is enough spring tension to get contact. If the spring is the current path don't overtension the spring, it will cause excessive wear. But check and see if overcurrent, or resistance heating at the contact points has raised the temperature enough to soften the spring. Replacement of the spring is about the only practical option when this occurs, but you can try work hardening and stretching it.
The brushes will not work in the motor they came from in the first place. Sometimes I can get one motor to fire up, but it doesn't run for very long (2 or 3 seconds).
It does seem like the brushes might indeed need to wear into the new contact pattern, which could have changed the slightest millimeter during the swap
If the brushes are mounted at an angle other than 90° to the commuter make sure to take the hat into account when swapping them.
Even with 90° mounted brushes, if one commuter had a lot more wear than the other the reduced radius could cause brushes to have edges sharp enough to jam between commuter contacts.
Should I try and unsharpen the edges of the brushes a little?