Have you checked that ir works on X-Y?
A common thing with some BWDs is the loss of internal triggering, which is because they source their trigger from the output to the horizontal plates, via a high value resistive voltage divider.
The larger of the two resistors in the dividers goes high, reducing the trigger signal below the threshold.
Do you get a "free running" display in "auto"?.
If so, & you can control the sweep rate with the time/div control, try usiing an ecternal trigger signal.
If it now triggers, the fault is as referred to above.