Author Topic: Ctek 5.0 Battery Charger  (Read 5869 times)

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Offline GangwayTopic starter

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Ctek 5.0 Battery Charger
« on: April 09, 2017, 07:49:25 am »
Just asking if anyone has opened one of these units for repair. Early models had 4 x screws in back case, my later unit, no screws. Need to fix Mode switch problem.
 

Offline tautech

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  • Taupaki Technologies Ltd. Siglent Distributor NZ.
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Re: Ctek 5.0 Battery Charger
« Reply #1 on: April 09, 2017, 07:52:38 am »
Early models had 4 x screws in back case, my later unit, no screws.
Screws under the label ?
Avid Rabid Hobbyist.
Some stuff seen @ Siglent HQ cannot be shared.
 

Offline GangwayTopic starter

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Re: Ctek 5.0 Battery Charger
« Reply #2 on: April 09, 2017, 08:05:32 am »
No, only clear label, think it is a sealed unit, hoping someone has done it before. Thanks.
 

Offline hendorog

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Re: Ctek 5.0 Battery Charger
« Reply #3 on: April 09, 2017, 08:28:18 am »
I had one of those die, took one look at the weird rivet things they use and it went back. Turns out it was under warranty...

The warranty was fairly long so worth checking out as you may get lucky like I did (i.e. > 1 year, maybe 3 or 5 years)

Edit: yeah if its one of these then 5 year warranty:
http://www.cteknz.co.nz/tabid/319/ProductID/2069/Default.aspx
« Last Edit: April 09, 2017, 08:33:13 am by hendorog »
 

Offline GangwayTopic starter

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Re: Ctek 5.0 Battery Charger
« Reply #4 on: April 09, 2017, 08:48:52 am »
Yes they do have a five year warranty, but as I purchased online in Aust. Cannot find receipt as Ebay records only go back two years. Will try my spudger on it later this week.
 

Offline hendorog

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Re: Ctek 5.0 Battery Charger
« Reply #5 on: April 09, 2017, 08:58:42 am »
Maybe try contacting ctek direct since you are still covered. It was zero hassle for my replacement at least - I had no receipt either but Burnsco had a record of the sale, you never know.
 

Offline GangwayTopic starter

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Re: Ctek 5.0 Battery Charger
« Reply #6 on: April 09, 2017, 10:45:50 am »
Well it's worth a try, that's why I was reluctant to start trying to open its. Thanks, will update later in week.
 

Offline GangwayTopic starter

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Re: Ctek 5.0 Battery Charger
« Reply #7 on: April 10, 2017, 06:33:37 am »
Rang wholesaler ( Bainbridge Technologies Brisbane), very helpful and they were aware of defunct online store.
Told me to send the unit in as should be covered by five year warranty replacement, being a sealed unit.
Luckily PayPal history went back to 2014, so they will accept that as proof of purchase.
So thanks .hendorog for suggestion, see how I go.
 

Offline hendorog

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Re: Ctek 5.0 Battery Charger
« Reply #8 on: April 10, 2017, 07:31:14 am »
Happy days  :-+

That is great service from them in both our cases (well so far at least).
 

Offline GangwayTopic starter

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Re: Ctek 5.0 Battery Charger (REPLACED)
« Reply #9 on: April 28, 2017, 12:01:49 am »
Good news, received via Express Post complete new Ctek MXS 5.0 today. Brilliant service by distributer.
 


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