Author Topic: Eaton 5px 1000i rt2u g2 "battery fault"  (Read 351 times)

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Offline _buldTopic starter

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  • Country: cz
Eaton 5px 1000i rt2u g2 "battery fault"
« on: June 12, 2024, 11:46:49 am »
I hope it is firmware error and not battery error.

I have Eaton 5px 1000i rt2u g2 with installed gigabit card Eaton Network-M2. The error "battery fault" appeared almost after one year of operation without any problem. The UPS was still during warranty period so in my service they replaced batteries. But after 3 days the error "battery fault" reappeared.

I have made firmware upgrade of Eaton gigabit M2-card and and than UPS.

1, firmware upgrade of Eaton Network M2-card to the last firmware 3.1.12

2. firmware upgrade of UPS Eaton 5px 1000i rt2u g2
 

Offline m k

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  • Country: fi
Re: Eaton 5px 1000i rt2u g2 "battery fault"
« Reply #1 on: June 22, 2024, 06:24:38 pm »
Why didn't you send it back?

It can be as simple as a bad connection, but 3 days is pretty far from acceptable repair.
Advance-Aneng-Appa-AVO-Beckman-Danbridge-Data Tech-Fluke-General Radio-H. W. Sullivan-Heathkit-HP-Kaise-Kyoritsu-Leeds & Northrup-Mastech-REO-Simpson-Sinclair-Tektronix-Tokyo Rikosha-Topward-Triplett-YFE
(plus lesser brands from the work shop of the world)
 

Offline _buldTopic starter

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  • Country: cz
Re: Eaton 5px 1000i rt2u g2 "battery fault"
« Reply #2 on: July 11, 2024, 09:01:44 am »
It is one month from firmware upgrade and UPS works correctly.

My UPS protects Synology NAS, PC, home network, Wifi router.
If I send UPS for repair once more I couldn't operate NAS and home network.
And the UPS is heavy for manipulation moreover.
 


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