Why don't you immerse the thermistor into a glass of ice with water, wait for at least 4 Tau = 4 X 35sec, say approximately 4 minutes to see if the fridge readout shows close to 0 deg.C or [16330 ohms]. If it still deviate few deg.C somewhat, then replace the NTC thermistor.
Or alternatively, put a thermometer into a glass of water, then put it into the cooler for at least a day, then after readout the thermometer to be close to the set temperature. This method takes longer time but sure represents the temperature of the content being cooled.
Also sight the cooler away from any radiant heat.