Hi, make sure the “com” port and the “V” ports are clean, and that the test leads are seated well. You can also check the continuity between each port, and its solder pads, to make sure you have good continuity. If not, try cleaning, and reflowing the solder pads.
Use Isopropyl alcohol 70% or 91% to clean the ports and solder residue on the PCB, (if you do any soldering). Also, are you sure your test leads are good? Let us know how things are going.