I don't think the resistor network touching the metal is a problem. Bending the pins can effect the resistors a little - probably more than the effect of touching the metal. In the newer 8858 it look they extra have similar resistors attached to metal.
Ceramic is hard, but brittle. So often it can withstand quite some force, but the is a small chance for early failure even from relatively small fore, if there is already a minor crack.