Electronics > Repair
Hakko Investigated By Californa Attorney General Right to Repair Violations
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KG7AMV:
This has been a battle for a While.

The California Attorney General Investigation into Hakko for Violations of SB244 #RighttoRepair has started. I have been assured this is a matter of statewide significance. I Cannot wait for their reply I hope it will be better then the Better Business Bureau Reply's linked below. I expect the Oregon Attorney General to follow when Oregon's right to repair laws become effective Jan 1 2025. 

California SB244
https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=202320240SB244

11-19-2024 California AG Letter to me, I cannot wait to see Hakko's reply to the Attorney General I hope it is better then the reply they gave to the Better Business Bureau claiming "industrial" LOL links below.


I hope whatever they are hiding is worth it the penalties are rather harsh.

42488.3. (a) (1) A city, a county, a city and county, or the state may bring an action in superior court to impose civil liability on a person or entity that knowingly violated this chapter, or reasonably should have known that it violated this chapter, in the amount of one thousand dollars ($1,000) per day for the first violation of this chapter, two thousand dollars ($2,000) per day for the second violation, and five thousand dollars ($5,000) per day for the third and subsequent violations.

Phone Call With Hakko VP Chris Stuber they know they Must Comply. "reasonably should have known"
https://youtu.be/AinjDSQnKlg

This is the "Malicious Compliance" Non-Repair Manual Hakko Provided. 
https://youtu.be/NPWd-xQcGzw
https://www.stevenrhine.com/wp-content/uploads/2024/10/FM-203-Repair-Manual.pdf

Rossmanns Videos
Hakko Takes the L Aug 2021
https://youtu.be/q9G3_CHtusk

Hakko When Right to Repair Laws Take Effect, Part 1
https://youtu.be/652ibqTeYc0

Hakko's Better Business Bureau Complaint Right to Repair Denial Letter From Hakko 08-16-2024
https://www.stevenrhine.com/wp-content/uploads/2024/10/Hakko-BBB-Right-to-Repair-Denial-Letter-08-16-2024.pdf

Hakko's Better Business Bureau Right to Repair Denial Letter From Hakko09-24-2024
https://www.stevenrhine.com/wp-content/uploads/2024/10/Hakko-BBB-Right-to-Repair-Denial-Letter-09-24-2024.pdf

Web Archive of Hakko right to repair support statement they removed form their site. https://kb.hakkousa.com
https://web.archive.org/web/20240704185112/https://cc.bingj.com/cache.aspx?d=292088857923&w=muWIB3HaNrYrRd03ZmcUJ037pvKjaw3b
coromonadalix:
ok  i'm not good at this

But here in Canada we can order parts relatively easy ?   we extended the life of many Hakko products ??  unless many things have changed and i'm not aware ?

But sure the "right to repair" ...   I'm all for it
KG7AMV:

--- Quote from: coromonadalix on November 20, 2024, 09:33:52 am ---ok  i'm not good at this

But here in Canada we can order parts relatively easy ?   we extended the life of many Hakko products ??  unless many things have changed and i'm not aware ?

But sure the "right to repair" ...   I'm all for it

--- End quote ---


Documentation, Tools, & Parts. That's all we ask for.

(2) “Documentation” means any electronic or appliance product manual, diagram, reporting output, service code description, schematic, or similar information that is provided by a manufacturer to an authorized repair provider, or that is for use by the manufacturer if the manufacturer does not have any authorized repair providers, for purposes of effecting the services of diagnosis, maintenance, or repair of the electronic or appliance product.

(7) “Tool” means any software program, hardware implement, or other apparatus made available by a manufacturer of an electronic or appliance product to an authorized repair provider for the diagnosis, maintenance, or repair of the product, including software or other mechanisms that provision, program, pair a part, provide or calibrate functionality, or perform any other function required to repair the product or part back to fully functional condition, including any updates.
Haenk:
Honestly, I think their "repair" is essentially swapping out complete parts.
No larger company does component level repair, that's just too expensive. 2 hours of testing, repairing, testing again for a part that only costs 20 bucks in production is not going to happen.
So they are not legally required to offer schematics and a component level repair guide. (At least that's my understanding.)
However I would very much welcome this level of documentation, but I'm not sure if this even exists.
Ian.M:
Blame US congress critters with no technical knowlage for the fairly toothless 'right to repair laws'   I doubt that more than one in a hundred have ever picked up a soldering iron!   From the point of view of an EEE technician doing component level repair, we need to be able to buy any custom PCB mounted parts used (e.g control pots or encoders, and pre-programmed MCUs or programmable logic) from the OEM or an approved supplier, at a price that makes  compontent level repair viable vs board swapping.  A schematic is always nice to have but most of us are used to working without one.

Of course if the board swap is cheap enough - component level repair doesn't make any sense.
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