hantek oscilloscope Dso5102p, does not perform measurements

[RODCYBORGRJ]

Hello friends, I have a hantek 5102P oscilloscope with a few months of use and hours of use where it is not taking measurements.  I already updated the software.  Turns on normally, accepts all functions, updates without error, performs high calibration and nothing is inoperative.  I performed the 5v1khz output test with no signal.  I made the following measurements with an oscilloscope and noticed that the test that should have output 5v has less than 1votls.  I noticed that the 78r05 board regulator on the board shows 0.95v.  So I removed and did the test off the 5v regulation board.  Some component on the board is killing it by lowering the regulator voltage.  Has anyone had this defect or could help me I have a schematic

[Greybeard]

This headline could create more replies:

Hantek oscilloscope DSO5102P turns on, but does not take measurements help me

[ Google translator frisian (frysk) -> english ]

[PA0PBZ]

When I saw the title I realized that I could read it However I don't think it's Frisian but South-African, I'm curious now. Maybe OP can explain?

[RODCYBORGRJ]

hello friend I did not understand the answer.  I use Google translator to communicate, so I don't know how to translate correctly.  sorry

[PA0PBZ]

Received a PM from RODCYBORGRJ so I explained what  we were discussing. It looks like Google translate made weird mistake.

Apart from that I tried to help with the problem:

"Unfortunately I have no knowledge of that Hantek scope but it certainly looks like something is shorting the output of the regulator. Did you test the regulator with a load on the output, like a 20 ohm resistor?"