The normal function of the protect circuit is to detect DC voltage at the output of each amp channel and act to prevent any DC of any magnitude from reaching the speakers.
Normally one should FIRST check the output transistors for shorts and if there are none, check for DC offset at either amp channel. Since you seem to have skipped these steps, and gone straight to the relay, I think it's fairly safe to say you got lucky and there is no catastrophic amp failure at this point.
Most of the voltage readings you need to take will be with respect to chassis ground. Normally you'll attach the ground lead of the digital multimeter to the chassis and set the DC voltage range to 50 volts to start with, since the raw voltage for the relay circuit is in that range, or use an autoranging multimeter. The coil voltage can be measured at diode D4. If the raw DC (48 volts or so) is shown at the cathode, and the same at the anode, then the relay coil is almost certainly OK but the relay is not being driven by it's associated circuitry.
At that point I would check for any DC at the amp output going to the relay. DC of 1-2 volts or more is enough to keep the relay from being turned on. There is also over-current sensing involving transistor TR12 and it's mate on the other channel.
If there is DC on one channel but not both, obviously that channel needs repair. If there is DC on both channels, this usually points to a power supply issue of some sort.
This ought to get you started. Report back what you find.