Difficulty turning on the oscilloscope XDS3104D

• Difficulty turning on the oscilloscope XDS3104D
  Posted by azemati on 02 Mar, 2021 12:11
• Hi
  I have a XDS3104E oscilloscope from OWON company,
  which unfortunately when the device turns on, the light comes under the keys, but the device does not turn on.
  After releasing the key, the device turns off again, I checked the power supply of the device but it was correct
  
  If anyone knows about this, please guide me
  
• #1 Reply
  Posted by bob91343 on 02 Mar, 2021 22:47
• You need a service manual.  There might be a reset you can try, often power up while holding certain buttons.
• #2 Reply
  Posted by seronday on 02 Mar, 2021 23:29
• Does the Power ON / OFF Button change colour from Red to Green when you press it to turn the XDS3104D On ?
  The Power Button does require a Long press ( about 4 seconds ) to turn the instrument On.
  
  Regards.
• #3 Reply
  Posted by ttx450 on 03 Mar, 2021 02:15
• Quote from: azemati on 02 Mar, 2021 12:11

  Hi
  I have a XDS3104E oscilloscope from OWON company,
  which unfortunately when the device turns on, the light comes under the keys, but the device does not turn on.
  After releasing the key, the device turns off again, I checked the power supply of the device but it was correct
  
  If anyone knows about this, please guide me
  

  
  Is this required to hold down keys when starting? 
  
  "After releasing the key, the device turns off again"
  
  sounds like a reboot
• #4 Reply
  Posted by azemati on 18 Apr, 2021 09:00
• That's right
  I do it but it still does not turn on