Now dont be so negative. Iwatsu oscillographs are, in general, excellent - I deeply like my DS-6612A, and hope to get the all digital front panel DS-6121A back in action soon.
So, to cut a long story short: all other channels work except for the one. And the one NEVER displays a signal at any V/Div setting? To me, this stinks like some kind of problem in the forwarding of the signal from the probe to the logic...especially as the "adding" of the offset works.
Lets try this: can you trigger the scope from the struck channel? And yes, you must NOT use auto as that always triggers...but rather norm setting which keeps the screen blank if no trigger signal is sniffed out.
Please, I know that I am flatulent now, but make a list of all deflection settings and whether they work or not.
Tam