My son has had an MSI gaming laptop for three years. I gave it to him when he was accepted into business school so it has some sentimental value. This laptop had been working fine and on a warm day it decided to power off. That's been it.
MSI had a service for $70 so I sent it in and of course all they did was try to reset the motherboard and then told me "mainboard failure, mainboard $900". The laptop was maybe $1,000. I got a little upset with them because I had asked what the typical estimate would be and they said $260. So I figured fine. After some hate mail they waived the diagnostic costs, stuck a new tamper sticker on it and sent it back.
Reading online had you do some power off/on tricks, etc. All failed. I also saw where someone had said it was a voltage regulator and a somewhat simple repair, but didn't point it out the regulator or reply to emails. I opened it up and disconnected as much as possible to see if I could find a culprit that might be causing an overload on the power supply. No luck.
To date:
1) I pulled the battery and tried all different power supplies.
2) Tried all the power tricks, power off, etc. on the web
3) I then traced the power to the mainboard and it is getting there. Small voltage regulators are the size of an ant these days and it can be anywhere on that board.
4) Also not the power switch. I lifted the small board under the switch, checked the switches and then with power on, see 3.3V at the switch dropping to zero when pressed.
So that's where I am. I plan to open it up again and do another web search to see if maybe I can find something new. Also going to try to trace the power again.
Thoughts? Pull the hard drive and dumpster?
Model is a GL62M7REX-1896US
SN: K17N0023408
Thanks