I'm not aware of a UART port on Hitachi HDD PCBs.
The symptoms you describe are consistent with an internal fault, probably bad heads or media. When the drive starts up, it unpacks the PCB ROM code into RAM and transfers control to it. This RAM code then fetches more code overlays (discware) from the reserved System Area (SA) on the platters. The SA stores things like the LBA-to-CHS translator, defect lists and SMART. If the SA becomes inaccessible, or if one or more of the critical firmware modules cannot be read, then the drive remains busy or spins down.
HDD - computer within computer:
http://www.hddoracle.com/viewtopic.php?p=19087#p19087A no-spin condition usually points to a PCB fault, although a bad preamp on the headstack can also cause the MCU to decline spin-up.
If you want to troubleshoot the PCB, please provide a detailed photo and I'll identify some test points for you.