hi all,
based on ALPS advise I ordered these encoders:
EC12E2430804, EC12E2430803, EC12E2460802.
the closest to the original is the EC12E2460802 ut as you can see in the picture the dimensions are completely wrong. in addition the original encoder pinout is A-B-COM and the new one is A-COM-B..
so I did a little wire mod.. not very nice but at least it works now..