Hi!
I am using a Behringer UMC 202 HD USB sound card to produce a 500 Hz tone into some 10 Ohm headphones. The problem is that the sound is too noisy. I'm pretty sure that the sound card must a hardware problem, and I'm wondering if anyone here has an idea of where to look first inside the unit, and what is likely wrong. I also have access to a different USB sound card, a Terratec Producer Phase 26. In order to analyse the noise spectrum, I generate a 500 Hz tone using Audacity, and analyse the signal on the headphone outputs of the sound cards using my oscilloscope. The 10 Ohm headphones is connected to ensure that the headphone output has the correct load. For both cases, I obtain waveforms and FFTs using my Siglent SDS1104X-E. The Behringer outputs a high frequency noise far above the audible range. Please see the screencaptures below.
Note that since the purpose is to produce a 500 Hz tone at a given intensity, I have matched the signals coming from the two different sound cards by adjusting the level to reach 0 dBm for the 500 Hz peak in the FFT. I am pretty sure that I have not made "gain staging errors" (inadvertently overdriving intermediate gain stages in the signal path) when setting up the signal paths in these to cases.
The problem is that the output sound from the headphones is too noisy, and I'm afraid that this massive amount of noise production at super-audible frequencies is loading down the performance of the output stages in the sound card. Anyone seen stuff like this before and have some advice on how to continue? Open the unit up and start scoping around the output stages? As seen in the bottom images, the line out from the Behringer looks much better than the headphones out. I guess that is a good thing and indicates that perhaps something bad is happening around the output stages for the headphone output? I have not yet compared the right and left headphone output, but if the noise is only present on one side, that would narrow it down.
Behringer FFT:
Behringer waveform:
Terratec FFT:
Terratec waveform:
On the line out of the Behringer the signal looks better: