But wait! There's more!!
The 2 batteries that turned up with the chargers were also both "dead". Neither would take a charge and both showed 0 volts on the connector. The centre connector is for a thermistor to monitor the battery temperature during the charge. While running some checks on the repaired chargers I noticed the voltage on the centre connector was about 2.7V on one battery and floating at 5V on the other battery. With the battery off the charger and checking with the multimeter I could measure between the negative and centre connectors about 12Kohms at room temperature on one battery and open circuit on the other.
The batteries are a pain to get apart but I cut a few small strips of thin metal (from a piece of colorbond roofing!) and slipped them under the plastic clips. With some careful levering I managed to get the first battery apart and only broke 2 or 3 of the clips. I was getting pretty good at by then so with the second battery I still broke 2 or 3 clips but it only took a 10th of the time and swearing

BTW the cells and circuit board are well (seriously well!) glued into the bottom half of the battery case. But if you lever and keep applying pressure it slowly peels the glue away from the case. Start at the end away from the connectors, levering at the sides. Be careful not to damage the cells.
In the photo you can see the small white thermistor taped to one on the cells and in the bottom view I have marked the 2 pads where it is soldered to the PCB. A quick check with the multimeter confirmed one thermistor was open circuit and the other was in the 10-15Kohm range depending on the temperature. To make life interesting, the battery pack with the good thermistor had one dead cell. The good cell was at 4.1V and the other was zero and would not take any charge from my bench power supply. But in the second battery pack the thermistor was open circuit and both cells were at about 2.6V. Promising!
A quick transplant of the good thermistor into the pack with 2 good cells and we were in business.