I agree that section 4.14 can be daunting, possibly because it is a translation from German.
Do you have the facilities to run the power supply external to the instrument?
This maybe a long shot, Please check the voltages and let me know what they are on B2 pins 2,3,4 and 7, also do the same on B5. If possible do this with a DMM and a scope. B2 pin 7 should be 20.5V and pin 4 should be -14.8V
From the measurements you have done it looks like one of two things is happening (1) The rest of the instrument is putting an excess load on the +5VDC supply causing the +5VDC overload protection to activate (IC B2) or (2) The +5VDC supply protection circuitry is faulty. Basically the current sensor is R11 which is connected directly across the inverting and none inverting inputs of B2. The load current at which the supply starts to limit is set by R7, R8, R9 and R10.
A good starting point with any power supply is to check the high voltage and high current parts first so start with T1 the 2N3055, the schematic suggests that it is in a socket so possibly a poor connection exists. The prime suspect must be R11 so visibly check it and if you can make 4 Wire (Kelvin) resistance measurements check the resistance from T1 Emitter to output pins 1, 2, 15 and 16, is should be just over 0.068 Ohms.
You are not helping yourself by calling the problem ripple as this usually implies mains frequency.
G Edmonds