Hello,
I have now been using a HAMEG HM 203-7 oscilloscope for a few days. At first everything worked fine, all the adjustment buttons worked. But now I have a problem with the buttons that set the Volt/div. I connect a probe to channel 1 (on the second channel I have the same problem), I analyze the square signal 2V supplied by the oscilloscope but on the screen I observe nothing when I am in 1V/div. So I decrease the V/div rate until I get a signal for a 10mV/div setting.
Here is a picture for a 5mV/div setting:
(in the attachments)

We observe a voltage in the high state of: 1/5*5 = 1mV
However, the high voltage delivered by the oscilloscope is 2V. I may have an idea that it could come from the probe, so I ordered two new probes, because the one I was using until now is the original one so it's a little old. And I will dust off the inside of the oscilloscope, and put KF F2 for the contacts (bomb to clean the electrical contacts). Because I think there's a good chance it's from fake contacts.
Thank you for your help.