| Electronics > Repair |
| reload firmware on siglent SDG810 func gen |
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| widi:
Thank you for your help, very kind, I will contact them to see if they can help me. I will comment on the support response and the solution they give me. Again, very grateful. :bullshit: |
| widi:
Thank you tautech, for your invaluable help, I made the consultation with Siglent in Germany, they gave me support to some extent, I explain only helped me to perform a system restore through the usb, but this did not work, in my device I have never used the usb connections, which has in endowment, so I do not know if they worked or otherwise as a result of the fall of the operating system has stopped working, I just do not know. As this did not work, I got back in touch with the support and the solution they gave me was to send my generator for verification. Of course, this without certainty that it will work properly again, what surprised me is that at no time did they contemplate providing me with the option to perform a reset through the micro sd memory that is provided. Does anyone know anything about the initialisation of the generator through the micro sd memory? Thanks again |O |
| tautech:
--- Quote from: widi on November 08, 2024, 08:30:55 pm ---Thank you tautech, for your invaluable help, I made the consultation with Siglent in Germany, they gave me support to some extent, I explain only helped me to perform a system restore through the usb, but this did not work, in my device I have never used the usb connections, which has in endowment, so I do not know if they worked or otherwise as a result of the fall of the operating system has stopped working, I just do not know. As this did not work, I got back in touch with the support and the solution they gave me was to send my generator for verification. Of course, this without certainty that it will work properly again, what surprised me is that at no time did they contemplate providing me with the option to perform a reset through the micro sd memory that is provided. Does anyone know anything about the initialisation of the generator through the micro sd memory? Thanks again |O --- End quote --- I know plenty about SD card recovery, which for early/old SDG800 that have never had FW updated is reliable although the process is a little complex. EU and US HQ are reluctant to share SD card recovery as it seems they think it is beyond the capability of the average Joe.... :bullshit: Send PM with your email, SN# and any info you have on any FW updates you have done. |
| widi:
Thank you Mr. tautech for your valuable help, thank you for being here among us. :scared: |
| widi:
Hello. I have no words of thanks to you Mr. Rob, for the unconditional help you have given me, THANK YOU VERY MUCH. The generator is now in perfect condition and operational. It is also updated to the latest version. Eternally grateful Mr. Rob :bullshit: :-+ Kind Regards. |
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