yes, this is a setting in the calibration and maintenance procedure and a very simple correction, if everything else is alight.
I never had this problem isolated by itself.
Maybe someone played with the calibration settings?
To access the maintenance screen, you need to enter the password: "32415"
After you are happy with the setting, you need to confirm your changes with a push of a small tool though the pin-hole in the front panel.
(Behind the calibration seal)
Let us know, if you fixed it