Electronics > Repair

Repair Siglent SDS1102DL

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tec5c:

--- Quote from: tautech on July 27, 2015, 06:01:27 am ---No it's not, Siglent products have 3 years warranty.

Honestly your first contact should be your supplier or contact Siglent for your local distributor.

--- End quote ---

Even so, the OP mentioned in his first post that the unit had been opened  :-/O


--- Quote from: Bigfoot on July 28, 2015, 12:24:42 am ---I'll locate the SM ans see about the PS.

--- End quote ---


--- Quote from: Siglent on July 27, 2015, 08:22:11 am ---http://siglentamerica.com/Uploadfile/file/20140925/SDS1000DL_ServiceManual_en.pdf

--- End quote ---

Bigfoot:
Looking at the service manual it indicates that this kind of failure requires the unit be returned to the service center.  At this stage I can't remember who it was purchased from but in any event warranty has been voided. 

tautech:

--- Quote from: tec5c on July 28, 2015, 12:35:13 am ---
--- Quote from: tautech on July 27, 2015, 06:01:27 am ---No it's not, Siglent products have 3 years warranty.

Honestly your first contact should be your supplier or contact Siglent for your local distributor.

--- End quote ---

Even so, the OP mentioned in his first post that the unit had been opened  :-/O

--- End quote ---
Yes and despite this Siglent Technical support have asked the OP to:

--- Quote from: Siglent on July 27, 2015, 08:22:11 am --- If you could remove the shell refer to the service manual
I suggest you to check the cable between the display and mother board.

--- End quote ---
Siglent recognize EEVblog members are not fools and are capable of simple checks.

Test procedures are quite straight forward and well described in the Service manual that is free for all to download.  :-+

miguelvp:
Seems to me the Australia detection chip malfunctioned and instead of flipping the image over the horizontal axes it's flipping it over the vertical one.

Kidding aside, Siglent are the ones that asked you to open the scope to look at the cable, I would think they will still honor your 3 year warranty as tautech has mentioned.

Bigfoot:
I've performed the checks. All voltages on the power connector are within spec. The 3 frequencies measured spot on , 30MHz, 25MHz and 100MHz.   

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