Electronics > Repair

Replacing thermal fuse in a fog machine

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paluszak:
Ahhhhhhhh....   Okay then!   So essentially, if the TCO was connected in the same manner (at the same location as the thermostat switch AND touching bare metal as that one is) it would get a much higher temp exposure (than it conversely gets now down toward the base and all insulated) ...and hence if it was this same 170 degree Celsius unit, it would fail open and "cutout" well BEFORE the thermostat?

Astrodev:
If you want to get the right part why not give Customer Service at Chauvet a ring and they will probably tell you what the value should be and if they are anything like the guy's I deal with at Chauvet they might even send you the correct part out.

paluszak:
I will do that...  Thank you!

paluszak:
Ha!  From Chauvet support...

"Jason, so sorry but after speaking with our product development team it looks like we’re unable to assist. As this product has been discontinued for so long we’re unable to confirm which fuse would be a suitable replacement. Please feel free to reach out to our customer service team to confirm this 9545774455 option4"

Wow!  It's only 10-14 years old, not like 25 or 50?  I even have manuals and schematics of things I owned when I was a teenager, and that's just little ole me, not a big business creating PRODUCTS for mass consumers for decades.  Oh well.  So much for THAT avenue.

Jason

paluszak:
To be fair, I did just get this from them as well (as a follow-up):

Jason, were very sorry for the inconvenience. We do keep records of all legacy products, however, we lost 2 of our servers containing this data during Hurricane Irma in 2017.

So much for digital backups I guess (esp in the year 2017?)

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