Author Topic: rigol firmware brick how to restore?  (Read 1753 times)

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Online ivi_yak

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rigol firmware brick how to restore?
« on: December 15, 2017, 10:41:22 pm »
rigol firmware brick how to restore?
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Offline Armadillo

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Re: rigol firmware brick how to restore?
« Reply #1 on: December 16, 2017, 03:59:35 am »
Ranging from the worse forms of guides/documentation to the poorest of support and so I heard, I actually begin to suspect Rigol is more like marketing house than any true instrument developer / manufacturer. And for that reason, I am not going to buy any Rigol, no matter how cheaply they will have on offer.

The firmware is just like the secret keys and if there are no leaks, no schematics, I am afraid no one here is able to crack it.

I understand your distress. I am sorry, I am not able to help.

You should write to the Manager or CEO of Rigol. But I doubt, like a marketing house or profit entity, they would bothers to help, otherwise they would.

Good Luck.

Edit: I contacted Rigol China, and they are great people there and they quickly provided the solution to the problem of the DG1022.


« Last Edit: December 19, 2017, 04:59:53 am by Armadillo »
 

Offline martinator

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Offline wictor

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Re: rigol firmware brick how to restore?
« Reply #3 on: December 18, 2017, 05:41:31 am »
rigol firmware brick how to restore?
Hi, could you tell the device type and model number.


« Last Edit: December 18, 2017, 05:45:16 am by wictor »
 
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Offline Armadillo

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Re: rigol firmware brick how to restore?
« Reply #4 on: December 18, 2017, 06:26:29 am »
 

Offline Armadillo

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Re: rigol firmware brick how to restore?
« Reply #5 on: December 18, 2017, 06:29:21 am »
Hello

Today I haveonstalled the new firmware

With the message "cal value has been saved, reboot"

After the reboot it boots up but the screen is black

What I have to do?

DG1022
 

Offline NiaDebesis

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Re: rigol firmware brick how to restore?
« Reply #6 on: December 18, 2017, 08:07:22 am »
Hello

Today I haveonstalled the new firmware

With the message "cal value has been saved, reboot"

After the reboot it boots up but the screen is black

What I have to do?

DG1022
I have called(italian support) and emailed (us support) Rigol 6 days ago, but nothing

Inviato dal mio SM-G920F utilizzando Tapatalk

 

Offline Armadillo

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Re: rigol firmware brick how to restore?
« Reply #7 on: December 19, 2017, 05:00:28 am »
Hello

Today I haveonstalled the new firmware

With the message "cal value has been saved, reboot"

After the reboot it boots up but the screen is black

What I have to do?

DG1022
I have called(italian support) and emailed (us support) Rigol 6 days ago, but nothing

Inviato dal mio SM-G920F utilizzando Tapatalk

Rigol china provided the solution in https://www.eevblog.com/forum/repair/rigol-1022u-doesen't-boot-up/msg1378626/#msg1378626
 
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Online ivi_yak

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Re: rigol firmware brick how to restore?
« Reply #8 on: December 21, 2017, 11:36:06 pm »
hi, thanks for your reply!
How to contact with amazing people of china support?
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