| Electronics > Repair |
| Siglent Oscilloscope SDS2104X repair help |
| << < (6/6) |
| tautech:
--- Quote from: Deso on November 30, 2024, 08:14:54 am --- --- Quote from: tautech on November 30, 2024, 12:16:20 am ---.... From what previous version ? In the install instruction they recommend immediate running of the Self Cal after the FW update. Did you do this at any time ? Even after running the recovery package ? ... --- End quote --- Thank you Tautech. It was with SW 6.1.37R10 and I upgraded to 6.1.37R17. Of course, I performed a calibration and after not seeing any waveforms, I started "default", "security erase" and all that kind of stuff. I reverted back to SW 6.1.37R10 and followed the same steps, but there were no waveforms at all. Finally, I flashed the recovery firmware and performed a calibration. It started showing waves that were wrong. --- Quote from: tautech on November 30, 2024, 12:16:20 am ---.... Make contact via PM with your email address and we'll work through getting you all fixed up. --- End quote --- Done. --- End quote --- Via PM: Run recovery package. Then install OS update.....which installs like a recovery package....at boot. https://int.siglent.com/upload_file/zip/firmware/Oscilloscope/SDS1xx4X-E_EN.zip Then install latest firmware: https://int.siglent.com/upload_file/zip/firmware/Oscilloscope/SDS1xx4X-E_V6.1.37R17_EN.zip Report the outcome. Edit: Run Self Cal. |
| Deso:
Done. There are no changes regarding the reported issue. It still doesn't measure correctly. |
| tautech:
--- Quote from: Deso on November 30, 2024, 09:43:23 am ---Done. There are no changes regarding the reported issue. It still doesn't measure correctly. --- End quote --- Yup, based on the pics you set me, time to claim warranty. |
| Deso:
Thank you for looking into the issue Tautech. I'm trying. Once I have news I will update the topic. |
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