Well it seems I have two choices. I understand that Siglent won't release schematics to me, even though I don't agree. So I can try to trouble shoot the board and spend many hours poking around and trying to trace down the fault. It will probably require lifting parts, hoping I don't damage them in the process, to see where the signal path goes wrong. And then buy the parts, if they aren't hard to obtain, or don't contain proprietary code, and try to solder them back into place and see if it works. This is not an easy or short term task here in Chile. It could take months for parts to arrive, and more months when I discover I ddn't change the correct parts.
The other option is to accept the offer from Siglent. Yes, Jade responded saying that from the test point measurements I sent her it looks like the PGA got fried and I have to buy a new board. It is probably the most economic option in time and money in the end. At least I might have some parts from the fried board to play with too.
Lesson? Don't be an ass and try to do things in a hurry. Always check that your connections will be OK before you make them.