The Pure H series radio seem to have three common faults. Fixing these is not for the faint hearted as you will need a good 5x magnifier a hot air smd solder gun and a powerful soldering iron to remove screening cans. Then some very careful use of flux and solder wick with a needle point iron. So I used three soldering irons...…
First problem
Sound is available at the headphone output but not from the speakers. The headphones have their own amplifier (ETK 4812). I used a scope to look at the differential input pins ( 2 x 2 pair) to the Yamaha YDA 147-S class D stereo amplifier chip and audio was present as was 12 volts. The Mute pin was at a high level and responded to putting a jack plug into the headphone socket. The YDS 147 is a 48 pin flat pack with a soldered heat sink underneath used on the Pure H4/6 and D4/6. To gain access I removed one wall of the screening can and the four ferrite chokes.
I bought a YDA 147-s on Ebay and used the CHIP QUIK SMD1NL KIT solder (lowers solder melting point) and flux to flood the pins and then a hot air solder removal tool to remove the entire chip. The connection to the mute pin damaged easily but was repairable due to a pad on the pcb. Replacement after lots of cleaning and new flux was by heating by hot air to solder the heat sink and then flooding the pins with solder and removal again with solder wick, very carefully with a needle point iron.
Second problem
Will not power up due to short on 12.6 volt line inside power amplifier can. Normally due to 0805 capacitor short near device marked BA5 but can be the TI Boost buck regulator
Third problem
Some radios start up with "Waiting for PC wizard" and will do nothing else. Others will not scroll through menus. Both are the same area .
Note: this can be caused by powering up the radio with the select push knob depressed.
If removing all sources of power including the battery does not clear the message then it is the way the processor senses buttons at fault.
The KINO 4 chip inside the smaller can has 2 differential A to D inputs which are connected to two resistor chains connected to 1.88 volts through 47k. Pushing a button on the front panel grounds a point in one of the chains. You can probe these chains on CN2 on the front panel as pins 1 and 2 ( 3 is the power switch 7 is 3.3v and 8 ground other are volume and light sensor). With no button pushed pins 1 and 2 should be about 1.7 volts or greater. The scroll is at the bottom of both chains so the voltage change is very small to about 1.6volts. Mute and Select push controls are at the top so ground the chain easily .
The problem is that any high impedance short at the chip inputs cause the top of chain voltage to drop so scroll never reaches 1.6 volts. A near short results in the software upgrade command being activated.
Chain 1 (pin1) is Mute, PR1, 2 3 4 5,6+, scroll R. Chain2 (pin2) is Select, timer, alarm, source, back, menu, N/c, scroll L. About 200mv for each step and approximately. 200k total each
I removed the can over Kino4 chip and examined the corner nearest the end of the board and towards the centre. There are four 0 ohm 0402 resistors in a row these are the A to D inputs. The pins on the Kino chip looked unclean so put no clean flux on and used a hot air gun to heat up the chip on the corner until I could see reflow. and voila... I also think the capacitor on the inputs could also leak enough to cause a problem as the chip input impedance is 2M ohm or more. Any fine solder hairs will cause a problem.
Best of luck