Thanks for that, yes you are correct not visible at all only the the beam find shows it(but I can't move it) vertical. Let's do some reading.
That changes things. If the beam finder shows it, then the trace is activated and either is not displayed because of a z-axis (intensity) problem, or the trace is shifted out of the viewable area. The later is likely the problem since the beam finder overrides the z-axis; somewhere in the vertical signal chain, there is an offset pinning the trace off screen. That also explains the calibration error.
The diagnostic process is the same; the vertical signal path can be traced from the input to the vertical channel switch and likely find the problem.
The input high impedance buffer or the input protection circuitry could have been damaged by an overload to cause this.