Author Topic: Tek DPO7104 recovery image (Read 11128 times)

zend03122 · « **on:** March 28, 2019, 01:53:21 am »

I got junk DPO7104.
After some simple power board repair (replacement of the exploded capacitor), I found that the HDD did not work, so I installed MSDN's Windows XP on a new HDD.
I collected the driver from the web, but the following one has not been found.

- Touch screen
(probably Semtech UR7HCTS2-USB from USB-PID047A/VID0004)
- ATI graphic driver
(The rumor is Tektronix's custom driver to support drawing waveforms directly into graphic memory. With the generic ATI driver I got a BSOD)

And tried to install the TekScope app, I get an error that it is not an authorized hardware (I have got an acquisition board driver for VM6000, but it may be wrong).

It would be nice to have a recovery image of DPO7104, but can anyone help me?
Or can you provide information about the missing driver?

LateLesley · « **Reply #1 on:** March 28, 2019, 02:56:58 am »

Can't you just download this software from Tektronics themselves???

https://www.tek.com/oscilloscope/dpo7054-software/firmware-dpo7000-dpo-dsa70000-dpo-dsa70000b-c-mso70000-c-doc-win-xp

zend03122 · « **Reply #2 on:** March 28, 2019, 03:56:27 am »

The package did not contain the required device drivers.
It looks like a set of TekScope apps and optional analysis software.

Johnny10 · « **Reply #3 on:** March 28, 2019, 04:51:09 am »

You might try the XDEVS site, Tin keeps a lot of info and programs on his website.

zend03122 · « **Reply #4 on:** March 28, 2019, 05:09:22 am »

The amount of information in XDEVS is great.
However, there is still no information such as the device driver of DPO7104 (DPO7000 series).

The data of VM6000 which is a similar product was in XDEVS, but hardware configuration seems to be slightly different and it did not solve.

Ice-Tea · « **Reply #5 on:** March 28, 2019, 08:01:54 am »

This thread has links:

https://www.eevblog.com/forum/testgear/tek-csa7404-repair-project/

zend03122 · « **Reply #6 on:** March 28, 2019, 08:40:50 am »

Thank you for the powerful information.

I checked the thread but I couldn't find any information about the software I was looking for.
(I overlooked the information?)

The DPO7000 series (DPO7104) looks different in hardware from this thread's TDS7000 / CSA7000 and TDS8000B...

Ice-Tea · « **Reply #7 on:** March 28, 2019, 10:46:41 am »

My appologies. I misread the type number in your request. You're probably right, th

I guess to a hamer everything looks like a nail

I was refering to post #12 but it probably won't help you...

TiN · « **Reply #8 on:** March 28, 2019, 11:02:24 am »

zend03122
Contact me offline, I think I can help you, as I have DPO7k files. It's still work-in-progress project, so many files not published yet on site.
I'm also looking for acquisition board to fix my DPO, if you know any source to help?

zend03122 · « **Reply #9 on:** March 28, 2019, 12:35:19 pm »

Thank you very much for your support.

But I'm sorry, I have no idea now about getting an acquisition board...

zend03122 · « **Reply #10 on:** March 29, 2019, 12:29:45 pm »

I'll upload a photo of my DPO7104 for reference.

LateLesley · « **Reply #11 on:** March 29, 2019, 04:00:24 pm »

So after seeing a picture of the chip, I think it might be the mobility radeon 7000.

http://vgamuseum.info/index.php/news/item/114-ati-mobility-radeon-7000

It seems to be the same as the radeon 7000 and radeon VE series of chips.

So you may be able to get the driver here, and just install the driver without the bloatware, by going through device manager in the OS, going through update driver, and manually navigating to the XP32 driver folder and ini file.

http://www.amdradeondrivers.com/amd-ati-graphics-drivers-Radeon-7000-Series-windows-xp-32bit-download-8-252-0-0.html

zend03122 · « **Reply #12 on:** March 30, 2019, 02:34:10 am »

I tried your driver, but the inf file did not contain my chip id.
I tried other generic drivers from web but I haven't found anything that can be used.
The tektronix forum says "is a special driver" but I do not know if this is true.
https://forum.tek.com/viewtopic.php?f=568&t=133635

I attached a capture of visible PID / VID from Device Manager.

A similar device, Tektronix's VM6000 video driver, could be installed.
However, when the display's LCD is enabled from Display Properties, I got a BSOD.

LateLesley · « **Reply #13 on:** March 30, 2019, 03:21:00 am »

I might be able to edit the inf so it can install the driver. Leave it with me, and I'll post an edited inf for you to try with that driver software.

EDIT : Try dumping this file into the /driver/2KXP_NF folder, and then installing the driver. If it works, it should pop up as a Tektronix DPO7000 Series driver. (I had to zip it to attach it, so unzip it to the folder)

Oh and I haven't tested this, I don't have the hardware, nor windows! I'm on Linux nowadays.

zend03122 · « **Reply #14 on:** March 30, 2019, 05:58:50 am »

I have to say a big thank you.

The inf file you modified could not be installed as "Tektronix DPO7000 Series".
However, I understood the intention and installed the driver of "RADON 7000 Series" and it was displayed on the LCD panel of the main unit without any problem.

I got closer to the completion of my work.

But there are still some problems.

When TekScope.exe starts up, it freezes on the splash screen and the system (OS) restarts.

The driver is "ATI WDM Rage Theater Video" under RADEON 7000 is Code 10 error.
I will try another version of the RADEON driver.

Another is the intel 82551QM (Network Controller) on the PPC board, and its driver is also Code 10. I will look for this driver from web. (I do not know what to do.)

EDIT: intel 82550M -> intel 82551QM

LateLesley · « **Reply #15 on:** March 30, 2019, 06:13:45 am »

ok! we're closer! We know the GPU. I have a feeling that Tektronix got a cut down version of the chip, so it's probably got parts missing that would be in the consumer graphics cards. My other concern is that it probably doesn't have the same amount of video memory, and if that is set wrong, it might cause issues. Is there any clues in the schematics to how much video ram it may have? The driver is set for 256MB, but I can change that. And I can probably turn off/disable the rage theater stuff too.

If the network driver needs modding too, I can have a bash at it, but i'll need the PID/VID

zend03122 · « **Reply #16 on:** March 30, 2019, 06:45:39 am »

I'm surprised at your knowledge.

The RADEON chip on the PPC board is in a multichip package, with a GPU and memory implemented.
The memory can be read as Samsung "K4D263238G-GC33".
According to this data sheet, it is 128 MBit DDR-SDRAM.
https://pdf1.alldatasheet.com/datasheet-pdf/view/92863/SAMSUNG/K4D263238G-GC33.html

Is this a video RAM?
Your prediction is correct! !

ADD:
The network chip was VEN: 8086 / DEV: 1229.
I do not know what it is used for. (TekLink ??)

zend03122 · « **Reply #17 on:** March 30, 2019, 08:20:05 am »

hmmm,

I tried to set the "MaximumDeviceMemoryConfiguration" entry of ATI's inf file etc,
but the video memory seems to be recognized only as 16MB ...

paschulke2 · « **Reply #18 on:** March 30, 2019, 09:30:42 am »

Quote from: zend03122 on March 30, 2019, 08:20:05 am

but the video memory seems to be recognized only as 16MB ...

16 MB (Mega Bytes) are 128 Mbit (Mega bits). 8x16=128 ...

LateLesley · « **Reply #19 on:** March 30, 2019, 10:50:03 am »

OK my bad, the driver might be referencing the megabits, not megabytes. the PC version did come with 32MB, so it does kinda make sense that this one came with 16MB, if it's a cut down version. It also makes sense that the rage theater wouldn''t work, as they''d probably cut out the video codec engine ( for movies, DVD n stuff, not the screen display ). And that samsung chip will be the video ram, it's GDDR. there may be another one hiding on the underside? It might not be though, the 16MB ties up with that one chip, as paschulke2 pointed out.

I think a bit more editing of the inf could crack this.

So, near the bottom of the inf,change this point to 128. :-

[ati2mtag_RV100.GeneralConfigData]
MaximumDeviceMemoryConfiguration=256 ← change that to 128

MaximumDeviceMemoryConfiguration=128

Halfway down the inf, in the [ati2mtag_SoftwareDeviceSettings] section, change this line :-

HKR,, DisableOvlTheaterMode,%REG_DWORD%,0 ← change this end 0 to 1.

HKR,, DisableOvlTheaterMode,%REG_DWORD%,1

Save the inf back in the 2KXP_inf driver folder, uninstall the video driver (tick the delete files option), then reinstall this modded one. Hopefully it'll go in knowing only 16MB is available, and not install the Rage Theater stuff.

I am at the edges of my ( PC ) knowledge here, but I have used these tricks to hack drivers into OS which wouldn't take them. It's fun when it works.

You will have to make sure you completely uninstall the first driver attempt, including files, and reboot, before re-installing this modded one.

I am assuming this is just like running windows on a PC, i'm not sure of what limitations you have.

good luck!!

EDIT : For the network driver, have you tried this one ?

https://downloadcenter.intel.com/download/18717?_ga=2.15617014.1122367556.1553944212-535618971.1553944109

If it doesn't work, i'll have to see the hardware id page in the pro/100 m driver, it seems there are many variants of the DEV:1229, so I may have to see the &subsys and &rev parts, the driver has a LOT of exclusions, which I may have to override.

2ND EDIT - scrub that, I just realised that you mentioned the chip is the 82551QM. It seems it may be an embedded network adapter. Try this driver.

https://downloadcenter.intel.com/download/6189/Drivers-Tools-E100EXP-EXE-?product=1288

zend03122 · « **Reply #20 on:** March 30, 2019, 11:13:00 am »

Quote from: paschulke2 on March 30, 2019, 09:30:42 am

16 MB (Mega Bytes) are 128 Mbit (Mega bits). 8x16=128 ...

You are absolutely right!!
What was I thinking...?

zend03122 · « **Reply #21 on:** March 30, 2019, 12:43:21 pm »

LateLesley,
Thank you for your kind support! !

Now, during the experiment with the ATI driver, Windows did not start up even in safe mode.
(Maybe I made a mistake)

Because OS recovery takes time, please give some time...

The NetworkInterface driver has tried it, but did not improve it.
I will try again after OS recovery! !

LateLesley · « **Reply #22 on:** March 30, 2019, 03:01:48 pm »

it's possible the modded driver took out the OS, with the memory change. Video drivers in XP, Vista, and Win 7 are one of the few drivers that will outright halt and bluescreen a system. You can sometimes recover if you use "Enable VGA Mode" which will use Microsoft's basic VGA driver, instead of the installed one.

Anyway, once you are back up and running, can you have a look at the &subsys of the network adapter? We might them be able to properly identify it.

https://pci-ids.ucw.cz/read/PC/8086/1229

zend03122 · « **Reply #23 on:** March 30, 2019, 03:38:57 pm »

Although the graphic is still unstable, I will attach the information of the network adapter for the time being.

LateLesley · « **Reply #24 on:** March 30, 2019, 05:40:01 pm »

OK, you can maybe try this one for the networking. It's a Dell network driver, but it seems to have to code for your chip in it. It seems they used a mobile networking chip, probably aiming for low power as opposed to performance, which would be the best design choice in equipment like this.

https://www.driverguide.com/driver/detail.php?driverid=1124402&auth=At82snaUidNtrCvtF7wFYmllar0f3%2BrewfY6ssl80AT3pOQk3kLoKQNvjnyLtMxZTVjEOLzqHvj4WjbAfQM6XMORkx%2FpwyOInw90RDpPE149Y6ZwUXYYROH0c%2FVkz%2FSs&frmist=1

As for the display woes, you could maybe try the Display driver uninstaller, all the messing about might have left remnants of other drivers in, which could be upsetting things. you can use this to clean out all drivers, reboot, and do a clean install of a driver.

https://www.majorgeeks.com/files/details/display_driver_uninstaller.html

coromonadalix · « **Reply #25 on:** March 30, 2019, 09:20:56 pm »

Bring back some bad memories, i had problems in the past with the radeon 7000, had to search tons of drivers, the installation inf files had to be tweaked to make it work

And in my case, i had to clean the windows drivers files for any Ati leftovers, select the windows basic vga drivers, and retry to install them

The 7000 was called : ATI MOBILITY IGP 7000 you had to search by the igp chipset, igp 320 i think, not the 7000 branding, it had some discrepancy in the inf files, had to block windows to go on the internet too.

Some drivers where in the Ati Catalyst packages ...

Damn i cant find my archive

Had similar problems with the 9xx Intel series chipset in the past too, had to tweak the inf too.

zend03122 · « **Reply #26 on:** March 31, 2019, 12:25:26 pm »

LateLesley, coromonadalix,

Thank you very much for your cooperation.

I tried trial and error today for your helpful advice.
As a result, there are no errors on the device manager! !

However…
When I started the TekScope app, it got a blue screen due to the driver of the intel network adapter during initialization.
I adjusted the inf file of the Intel driver, but did not solve it.

In addition, the ATI driver appears to be working properly, but after about 5 shutdowns, the ATI driver will have a blue screen during startup and Windows will no longer start.
Once I have a problem, Windows does not start even if using genericdriver.
It will work again if I reinstall Windows.
This problem is reproducible.

Very difficult! !
(But it's interesting)

~~~~
There is a similar Tektronix Windows-based instrument TLA5203 (LogicAnalyzer).
The internal configuration is similar, with ATI drivers and Intel network drivers running.
I tried this driver too, but it did not fit.

LateLesley · « **Reply #27 on:** March 31, 2019, 01:07:49 pm »

hmmm. any details on the bluescreen? stop code, and file involved etc?

Other question, which version of XP is on the machine? does it need this?

https://www.tek.com/oscilloscope/dpo7054-software/tek-winxp-service-pack-2-update-v103

coromonadalix · « **Reply #28 on:** March 31, 2019, 03:30:19 pm »

I do recall some problems with Xp services packs versions, i think in the usb peripherals and others things, can you reinstall in sp1 ?? or go straight with an sp3 version ?

https://searchsecurity.techtarget.com/How-to-avoid-Windows-XP-Service-Pack-2-problems

http://techgenix.com/dark-side-windows-xp-sp2/

you had the firewall problems ...

TiN · « **Reply #29 on:** March 31, 2019, 05:54:21 pm »

All these issues zend03122 facing make me think maybe there is HW issue with his DPO?
Worth to check that power regulators and all voltages are OK on ACQ and interface board (where that radeon and Stratix FPGA sit, board between x86 PC and ACQ).
Maybe there is noisy/random PSU failure, that cause unit sometimes work, sometimes not. If scope is older than 10 years, worth to replace big electrolytic caps and check mains PSU.

LateLesley · « **Reply #30 on:** March 31, 2019, 06:02:24 pm »

@TiN You know, thats not actually a bad shout. If this was a PC, I'd have ran diags on it to test the memory, CPU, Graphics etc. Memory problems can cause bluescreens, as can power problems.

It does look like software issues, but you are right, we can't discount the possibility of hardware problems.

Ice-Tea · « **Reply #31 on:** March 31, 2019, 08:00:32 pm »

Some issues I faced with Tek Intel boards in the past:

- dried up caps
- warped boards due to too much stress by the heatsink assembly on the mobo

May want to check that out

zend03122 · « **Reply #32 on:** April 01, 2019, 02:14:10 pm »

hmm,

* Maybe not a memory problem.
I replaced the memory with another one today, but there was no change in the phenomenon.
The result of memtest86+ is also OK.

* The PSU unit has been repaired.
I replaced some bloated capacitors.
There is no problem with voltage and ripple.
I checked based on ServiceManual.

* I used Windows xp sp2 English version. Based on the OS image of VM6000. I can not install tekscope without this OS image.
(I have not checked the details yet)
I tried the ServicePack on the Tek site.

* I think that the driver is still wrong or it is a hardware problem of the interface board (as TiN's idea).
I'm thinking about an idea to isolate the cause.
I believe the acquisition board is alive because I can hear the click of the relay when I initialize it ...

RomDump · « **Reply #33 on:** April 01, 2019, 03:35:24 pm »

Quote from: zend03122 on April 01, 2019, 02:14:10 pm

* I used Windows xp sp2 English version. Based on the OS image of VM6000. I can not install tekscope without this OS image.
(I have not checked the details yet)
I tried the ServicePack on the Tek site.

I thought the DPO7104 used Windows XP Embedded?

Here is what a representative from the Tektronix forum said:

Quote

You can only use the original OS restore disk that came with the DPO7104. A "generic" Win XP will not work. You will need to locate the original OS restore media that shipped with the DPO7104.

as well as:

Quote

There is no down loadable OS restore file and the replacement OS media is no longer available for purchase. The DPO7104 is in "best effort" support as it went out of long term support in 2016. You can contact our service and ask for a quote to restore the OS.

So it looks like they won't sell you a restore CD but they will restore the O/S for you.

zend03122 · « **Reply #34 on:** April 04, 2019, 01:16:57 am »

Finally, it worked fine! !

I disassembled everything and checked all pcb board (checked solder conditions with a microscope, checked capacitors and fuses ...) and cleaned the connector terminals.
No obvious problem was found, but it worked fine after reassembling.

The interface board (with ATI video chips and Stratix FPGAs) has some BGA components and I'm thinking about possible cracks in these solders.
Also, the solder condition of the board connecting the power supply unit and the interface board was very bad (the amount of solder differs depending on the location), and a lot of small solder balls were attached to the narrow pitch connector (but no short found).
... There is no photo because I do not have a CCD microscope.

I do not know if these are the cause of the problem.
This weekend I plan to reinstall the OS and do a heat run test.

The solution for the device driver that you helped so far was right!!
All custom drivers are works fine.
Thank you very much!!!

TiN · « **Reply #35 on:** April 04, 2019, 02:40:13 am »

Great, congratulations. Did it pass self-test and SPC ok?
Make sure you have good airflow (I would even put a fan pad) under the scope, those ADCs get hot and easy to kill.

zend03122 · « **Reply #36 on:** April 05, 2019, 01:25:18 am »

Yes, Diag and SPC have all passed!

Certainly, the temperature of ADC chips were risen.
I pray that ADC will not die...

BG1TZA · « **Reply #37 on:** April 26, 2019, 08:41:25 pm »

Quote from: zend03122 on April 04, 2019, 01:16:57 am

Finally, it worked fine! !

I disassembled everything and checked all pcb board (checked solder conditions with a microscope, checked capacitors and fuses ...) and cleaned the connector terminals.
No obvious problem was found, but it worked fine after reassembling.

The interface board (with ATI video chips and Stratix FPGAs) has some BGA components and I'm thinking about possible cracks in these solders.
Also, the solder condition of the board connecting the power supply unit and the interface board was very bad (the amount of solder differs depending on the location), and a lot of small solder balls were attached to the narrow pitch connector (but no short found).
... There is no photo because I do not have a CCD microscope.

I do not know if these are the cause of the problem.
This weekend I plan to reinstall the OS and do a heat run test.

The solution for the device driver that you helped so far was right!!
All custom drivers are works fine.
Thank you very much!!!

My TDS7704B touch screen also has no drivers and looks the same as the DPO7104 touch screen.

zend03122 · « **Reply #38 on:** April 27, 2019, 01:05:57 pm »

BG1TZA,

Please try following.
That is my DPO7104 touchpanel driver for win xp.

https://ufile.io/rimn65lv

BG1TZA · « **Reply #39 on:** April 28, 2019, 06:58:01 pm »

I have extracted the required driver of 7704B on another 70804. After experiments, these drivers can be run not only under XP system but also under WIN2000 system. If my friends need it, I can package it and upload it.

BG1TZA · « **Reply #40 on:** April 28, 2019, 07:07:07 pm »

Quote from: zend03122 on April 27, 2019, 01:05:57 pm

BG1TZA,

Please try following.
That is my DPO7104 touchpanel driver for win xp.

https://ufile.io/rimn65lv

どうもありがとうございました

BG1TZA · « **Reply #41 on:** April 28, 2019, 07:11:28 pm »

I have benefited a lot from your article

odessit s pentagona · « **Reply #42 on:** August 02, 2021, 11:26:56 pm »

hi experts, I have installed Win XP in my oscilloscope, and now I have problem that I am missing touch panel driver for win xp.

7HCTS2USB

HID \ Vid_047a & Pid_0004

if it is possible that someone can share drives

Many thanks in advance.
regards.

LateLesley · « **Reply #43 on:** August 08, 2021, 10:44:59 pm »

I can't find the driver - but I think I found the package to install all the sodtware on the Oscilloscope.

https://www.tek.com/oscilloscope/dpo7054-software/firmware-dpo7000-dpo-dsa70000-dpo-dsa70000b-c-mso70000-c-doc-win-xp

I did also find an update that might be needed if you have installed XP SP2 outside the factory - https://www.tek.com/oscilloscope/dpo7054-software/tek-winxp-service-pack-2-update-v103

I hope that might help you.

LateLesley · « **Reply #44 on:** September 25, 2021, 01:45:41 pm »

Quote from: BelleJ82 on September 25, 2021, 10:21:52 am

Hey guys,,

i am eager to know if you guyz were able to start the DPO 7104 ?

Mine is down with no OS.... and no recovery media.
gone through the thread again and again.. followed the instruction but no luck. The TekScope can't detect the model.

Hi, ok, it looks like your system is looking for some drivers first of all. So we'll first try to get some of them in, as it'll make the system more usable.

I've found a driver for the TUSB33410, which seems to be a USB to Serial Controller. So try installing this.
https://www.dell.com/support/home/en-uk/drivers/driversdetails?driverid=r286478

As for the others, I'll need some information from you, to help track down drivers which may work.

So in the device manager, I'll need your to right click each item, go into Properties, a new properties window should open, go into the Details tab at the top. Then in the drop-down box, choose Hardware IDs, and then in the box underneath, it should list a few PCI/VEN numbers. I need the VEN number, DEV number, CC SUBSYS &REV (if present). Do that for each device.

The video driver, I think it might be this - https://www.amd.com/en/support/graphics/legacy-graphics/ati-radeon-ve-series/ati-radeon-ve

I've did some digging, and this seems to be a cut down Radeon 7000 driver, but we may still need to mod it to work. Don't run through the installer, instead manually install the driver, so it doesn't put in the catalyst crap.

https://itstillworks.com/replace-missing-windows-xp-drivers-6881088.html

I am assuming here that you have some XP knowledge, and know how to install drivers??

Anyway, if you get back to me with the PCI/VEN & DEV numbers, i'll try and track down drivers which should work.

L.

smaultre · « **Reply #45 on:** August 08, 2023, 05:37:08 pm »

Hello my friends! i got DPO7K scope without HDD, can anybody help with it's image?

coromonadalix · « **Reply #46 on:** August 13, 2023, 04:55:23 am »

https://www.eevblog.com/forum/testgear/tektronix-tds-7404-is-not-booting-up-looking-for-firmware-image/

https://www.eevblog.com/forum/testgear/tek-csa7404-repair-project/

smaultre · « **Reply #47 on:** August 13, 2023, 06:42:59 am »

The tricks from TDS doesn't works here. Or.. works in some different way..

I install the whole drivers, but the Tek ICQ&controller boards i don't have ones. Tek firmware application still says me that it is not DPO7k platform.

Hello i have a video & usb -com drivers but have no TUSB2046 Hub driver and PLX PCI9556 driver.

smaultre · « **Reply #48 on:** August 28, 2023, 03:01:53 am »

Anybody can answer some questions about this device?
I got it as parts and don't know how to check it condition.
On the MIA board it have line of five bright-green LED and one MIA READY
On the ACQ board it have six dim -green LED
It seems like normal indication when firmware is not loaded?

calibrationfixture · « **Reply #49 on:** August 28, 2023, 05:33:04 am »

Hi smaultre,

In this Thread:

https://www.eevblog.com/forum/repair/dying-hdd-for-tektronix-dsa-70804-looking-for-recovery-cd/

somebody fixed his DSA70804 HDD Problems with VM6000 (= Video Measurements DPO7104) Files:

https://xdevs.com/doc/Tektronix/VM6000/backup_iso/

It is now an Error 404. I should contact Tin about these.

Succes,

Calibrationfixture

coromonadalix · « **Reply #50 on:** August 28, 2023, 11:03:59 am »

~~never got answers, xdevs many files are ...................~~


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