Electronics > Repair

Tektronix DPO5054 - Installing new hard drive

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spymac:
I have been lucky enough to score a Tektronix DPO5054 from scrap at work.  It would power on with fans running, beep once, and did nothing else.  The screen stayed black.  I was able to get the thing running after replacing the CMOS battery.  It still didn't work with the new battery but I hooked up a PS/2 keyboard and mashed around with ctrl-alt-delete, various function keys, and probably most importantly the delete key.  The BIOS settings appeared and after pressing "save & exit", the scope returned to normal operation.  It booted from the hard drive and all was well.  Right away, I used Clonezilla to make a couple of clones of the hard drive.  One of the clones was onto a solid state HD, and I proceeded to boot up the scope and remove all documents, etc.  All is well, and I could consider it done at that point.

Like any computer that I get from the recycle bin, I would like to start fresh with the hard drive.  There is no telling what might be on there and typically I would zero out the drive and do a fresh install.  I think it is the right thing to do.  So I have proceeded trying to find a way to do that, and I would like to reach out to tell what I have tried so far, what did and did not work, and get any ideas others.  This can also be a good resource for anyone that got a similar scope without the hard drive.

This scope comes with Windows 7 Ultimate edition.  The Windows license sticker on the back says "Windows 7 Ult EMB x32/x64" and has a typical Windows serial number.  Looking at the existing installation's computer properties, (i.e. right-click "This PC" in explorer and go to properties), it says that it is the 64-bit version of Windows 7 Ultimate.  The "EMB" on the sticker made me think that it was the embedded version of Windows 7 though.  I found an ISO image of Windows 7 embedded 64-bit, burned it to a DVD, attached an external DVD drive and a fresh hard drive.  When I installed, it would not accept the serial number from the sticker.  I tried again with the normal Windows 7 Ultimate 64-bit, and it did accept the serial number.  Based on this, I am under the belief that this scope runs the non-embedded/normal Windows 7.

So at this point, I have the scope booting up into a fresh Windows 7 and next is to install the TekScope software.  And I have not made any progress at all on that.

First, I downloaded and tried installing the "Deployment Package" from this page:
https://www.tek.com/en/support/software/firmware/deployment-package-for-dpo5000-b-mso5000-b-v1081
"DeploymentPackage_V10_8_1_DP9_066141831.exe"

When I try to run that, I just get a message box that says:

--- Quote from: Tektronix Deployment Package Wrapper ---TekScope software cannot be loaded onto this unit.
Contact your nearest Tektronix Support Center for assistance.
--- End quote ---

Next, I found this one:
https://www.tek.com/en/support/software/firmware/mso5000-and-dpo5000-series-firmware-upgrade-package-windows-7-v613
"DPO_MSO5000_V6.1.3_0.exe"

Similarly, it gives me a message box that says:

--- Quote from: TekScope - InstallShield Wizard ---This software is intended for use on Tektronix  DPO/MSO5000,
DPO7000C or DPO/DSA/MSO70000C Series oscilloscopes only.
Setup cannot continue.
--- End quote ---

That was kind of the dead end of my web searches.  I looked through the hard drive that came with the scope and I found a couple of other installers that the previous user must have saved:

"MSO_DPO_DSA_5K_7K_70K_V7.6.1_066141813.exe", file modified date May 13, 2016.
It gave this message box:

--- Quote from: Tektronix 5K_7K_70K Deployment Package ---This software is intended for use on Tektronix DPO/MSO70000DX
Series oscilloscopes only.
Setup cannot continue.
--- End quote ---

"MSO_DPO_5K_V6.4.0.exe", file modified date May 29, 2012.
It started by installing a Java runtime, which appeared to be successful.  Then it tried installing "TekScope version 6.0.4.7".  A small red X appeared and it said "TekScope is not installed properly.  Click Cancel to exit the deployment package."  No actual description of what may have gone wrong.

"TekScope_6_2_0_26_Firmware_2011.10.20.10.11.02_19137_EN", file modified date October 20, 2011.

--- Quote from: TekScope - InstallShield Wizard ---This software is intended for use on Tektronix  DPO/MSO5000,
DPO7000C or DPO/DSA/MSO70000C Series oscilloscopes only.
Setup cannot continue.
--- End quote ---
(Same message as the one from the 2nd download link above.)


I am gathering that these various installers can't tell that it is a Tektronix scope.  Looking back at the system properties of the original hard drive, it was personalized with:
Manufacturer = Tektronix, Inc.
Model = DPO/MSO5000
as well as a Tektronix logo and support information.  Maybe the installers are checking for this information that would not be present in a vanilla Windows 7 installation?

According to this document from Tektronix:
https://www.tek.com/en/documents/primer/windows-7-ultimate-64-bit-sp1-operating-system-recovery

The scope probably did come with Windows recovery DVDs when it was new.  The document goes on to talk about an Acronis true image tool that is included on the hard drive, if you press F5 during startup.  I went back to a clone of the original hard drive and pressed F5 like it says.  This got me into the Acronis menu, where I pressed a restore button.  It warned me about losing my data on the hard drive.  When I proceeded, the scope very quickly rebooted and no such restore had taken place.  I also noticed in the start menu that there was an Acronis program installed, which allowed creation of a bootable ISO.  I made the ISO file, but it was much too small; on the order of 50 MB.  So I do not think that the original hard drive actually has the recovery files unfortunately.

Does anyone know how I could reproduce the recovery DVDs, or ideas how to get these installers to recognize the scope properly?

fzabkar:
Can you show us a photo of the label of the HDD?

Can you dump the drive's 512-byte Identify Device data block using a tool such as CrystalDiskInfo? You need to select this option from the menu.

https://crystalmark.info/en/software/crystaldiskinfo/

It could be that the installer is looking for a Tek branded HDD. If this is the case, there are ways to make a non-Tek HDD look like a Tek HDD.

coromonadalix:
in device manager  do you have exclamation(s) mark

spymac:

--- Quote from: fzabkar on June 17, 2024, 12:13:18 am ---Can you show us a photo of the label of the HDD?

--- End quote ---
I am not able to upload images directly.  I am guessing it is because I am a new user here.  I used postimg.cc; let me know if there are any issues seeing the images.



I wrote with a sharpie on this HD so that I did not lose track of it.


--- Quote from: fzabkar on June 17, 2024, 12:13:18 am ---Can you dump the drive's 512-byte Identify Device data block using a tool such as CrystalDiskInfo? You need to select this option from the menu.

--- End quote ---


-- IDENTIFY_DEVICE ---------------------------------------------------------
        0    1    2    3    4    5    6    7    8    9
000: 045A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 3130 3131 3138 5042 5042 3138 4643 4338 4E41 4B46
020: 0003 3850 0004 5042 424F 4336 3447 4869 7461 6368
030: 6920 4854 5335 3435 3031 3642 3941 3330 3020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 0F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0100
060: FFFF 0FFF 0000 0407 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 1706 0000 005E 0040
080: 01FC 0028 746B 7F69 6163 7469 BC49 6163 007F 0020
090: 0021 4080 FFFE 0000 80FE 0000 0000 0000 0000 0000
100: 9EB0 12A1 0000 0000 0000 0000 0000 8848 5000 CCA6
110: 64C3 EF53 0000 0000 0000 0000 0000 0000 0000 401C
120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 000B
130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
140: 0000 0000 0000 0000 0000 0000 0000 0000 4001 0000
150: 8000 0000 424F 0000 0000 A9B8 E5E5 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
220: 0000 0000 101F 0021 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 02C7 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 B1A5



--- Quote from: coromonadalix on June 17, 2024, 01:11:01 am ---in device manager  do you have exclamation(s) mark

--- End quote ---

Yes, there are devices with exclamation marks:



Opening each one, I find:

Ethernet Controller
Ven 8086
Dev 150C

Other PCI Bridge Device
Ven 1268
Dev 0201

TEKUTI
VID 0699
PID FFFE

Also, additional images.  Here is the system properties of the scope running from a clone of the original:


And here is the system properties of the scope running with the vanilla Windows 7 installation:

fzabkar:
It appears to identify as a regular Hitachi HDD.


--- Code: ---serial number:     101118PBPB18FCC8NAKF
firmware version:  PBBOC64G
model number:      Hitachi HTS545016B9A300<17 spaces>
--- End code ---

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