Tom Tom Via (Modern "My Drive Connect" Type!)–NO connection to My Drive or PC?

[Chris56000]

Hi!

This question is about one of the new type Tom Tom Vias with "My Drive" type operation and NO access to the file system!

Can anyone suggest a reason why one of these will NOT connect to the "My Drive" app, a PC or an Android 'fone?

Before anyone says "there's a software update for these!!!", this device is of the type that CANNOT be connected to a PC to view the file–system – only their stupid "MyDrive" application can connect to this newer type of device, and the "My Drive" refuses to recognise the device!

Am I looking at an internal hardware fault? I was given this TomTom from a friendly colleague who couldn't get it to work on three of his PCs and devices either!

Chris Williams

[fzabkar]

To activate MyDrive on your VIA, you must be connected to TomTom services.

To get TomTom services on your VIA, you need the following items:

A smartphone with a data plan from a mobile services provider.

A TomTom account.

Using TomTom services means that data is sent and received by your phone using your mobile services provider.

http://download.tomtom.com/open/manuals/VIA_52_62/refman/TomTom-VIA-EU-RG-en-gb.pdf
http://download.tomtom.com/open/manuals/via/refman/TomTom-Via-en-GB.pdf